Lanli Shane L. PAGLINAWAN, RPm
CITY OF MANDALUYONG,Philippines
Summary
Results-driven and highly organized professional with extensive experience in Administrative Management, Technical Support, and Human Resources. Proven ability to manage complex workflows, streamline digital filing systems, and provide high-level support to management teams. Adept at using digital tools like Google Workspace and HRIS to improve operational efficiency in a remote or fast-paced environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
HR Lead & Operations Specialist
Biyaya Animal Care
11.2025 - Current
- System Administration: Managed the configuration and roll-out of Kami Workforce (HRIS), including full data migration and user orientation.
- Strategic Planning: Aligned organizational growth and sustainability through strategic planning frameworks.
- Digital Reporting: Developed and maintained HR dashboards and analytics to monitor attrition and attendance.
- Remote Recruitment: Oversaw the full recruitment cycle and designed onboarding systems to ensure seamless integration of new talent.
HR Administrative & Compliance Assistant
Firmbuilders Inc.
09.2024 - 04.2025
- Digital Document Management: Streamlined administrative operations by organizing electronic records and ensuring audit-ready documentation.
- Task Coordination: Handled logistics for company events, including venue sourcing and program execution.
- Operational Support: Assisted in safety programs and meeting documentation to improve workplace accountability.
Technical Support Specialist
Foundever
07.2022 - 08.2024
- Client Communication: Provided high-quality service through clear communication and timely follow-ups.
- Problem Solving: Resolved technical concerns by guiding users through diagnostics and coordinating repairs.
- Data Entry: Maintained accurate documentation of escalations and resolutions in the company database.
Education
Bachelor of Science - Psychology
Eulogio Amang Rodriguez Institute of Science and Technology
2024
Skills
- Google Workspace
- Microsoft Office
- Excel
- Word
- PowerPoint
- HRIS
- Kami Workforce
- Performance Evaluation Tools
- KPI development
- Canva
- Psychological Testing
- Assessment
Custom Section
Expert in calendar management, meeting documentation, and 201 file organization., Experienced in guiding users through diagnostics and resolving product issues remotely., Skilled in the end-to-end roll-out and migration of digital platforms like Kami Workforce., Proven track record in sourcing logistics and executing programs for large groups., Proficient in creating HR dashboards, memos, policy manuals, and compliance reports.
Certification
- Licensed Psychometrician: Professional Regulation Commission (2025).
- HRIS Specialist: Expert in Kami Workforce implementation and administration.
- Psychological Testing & Assessment Certified: (2025).
References
Available upon request.
Timeline
HR Lead & Operations Specialist
Biyaya Animal Care
11.2025 - Current
HR Administrative & Compliance Assistant
Firmbuilders Inc.
09.2024 - 04.2025
Technical Support Specialist
Foundever
07.2022 - 08.2024
Bachelor of Science - Psychology
Eulogio Amang Rodriguez Institute of Science and Technology