Lance Sebastian Limbaro

Car Rental System (WinForms Desktop Application)

• Developed a desktop-based car rental management system designed to streamline vehicle reservations, customer information tracking, and payment processing. Implemented a responsive and user-friendly interface, robust data handling using SQL Server, and ensured seamless functionality for day-to-day operations.

Water Refilling POS System (WinForms Desktop Application)

• Built a point-of-sale system specifically tailored for water refilling businesses. Integrated features for real-time sales tracking, inventory monitoring, and receipt generation. Designed and optimized database structures to handle transactional data efficiently.

Dengue Predictor Software (Python Application)

• Engineered a machine learning-based predictive tool to forecast potential dengue cases in barangays. Analyzed historical weather and humidity data to train models and provided insights for community health management. Delivered a complete Python-based solution, handling both frontend and backend development, ensuring accurate predictions and a user-friendly interface.

• Handled customer inquiries and suggestions courteously and professionally.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
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• Prepared graphics for print and electronic media