Lance Gerome Estrope
Kabankalan City
Summary
Dynamic individual with hands-on experience in psychology, administrative works and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
9
9
years of professional experience
Work History
Customer Service Aide / Office Staff
Kabankalan City Water District (KCWD)
07.2024 - Current
- Efficiently incorporate pertinent information from newly established accounts into the organization's comprehensive billing and collection infrastructure, ensuring seamless data flow and accurate record-keeping.
- Systematically allocate newly registered accounts to appropriate meter reading personnel, adhering to predetermined geographical zones to optimize operational efficiency and ensure comprehensive coverage of service areas.
- Conduct thorough audits and cross-referencing of accounts slated for service disconnection, meticulously reviewing each entry to confirm its validity and adherence to established disconnection criteria and protocols.
- Provide essential clerical assistance to the Commercial Division, encompassing a wide range of administrative tasks such as document preparation, data entry, file management, and general office support to facilitate smooth departmental operations.
Office Staff
Kabankalan City Water District
02.2021 - 06.2024
- Serve as a dedicated personnel within the esteemed Office of the Auditor, operating under the Commission on Audit. This role involves assists in critical functions specifically for the Kabankalan City Water District and other audited agencies.
- Meticulously compile and organize an array of essential working papers, encompassing detailed financial analyses and procedural documentation. Produce and submit thorough monthly, quarterly, and semi-annual reports tailored to the exacting standards and requirements of the Commission on Audit Team 3, facilitating their oversight and evaluation processes.
- Function as a pivotal intermediary, facilitating clear, accurate, and timely communication between the audited agencies and the Commission on Audit Team. This role entails managing the flow of information, clarifying audit-related queries, and ensuring mutual understanding of audit processes and findings between both entities.
Liaison Officer
Havis Jade Construction Inc.
01.2016 - 12.2016
- Served as the central point of communication between the company and its diverse stakeholders, including clients, contractors, and regulatory bodies. This role ensured clear, consistent messaging and facilitated smooth project progression by effectively managing information flow among all parties involved.
- Oversaw the seamless execution of construction operations while fostering positive relationships with all project participants. This dual focus on operational efficiency and stakeholder satisfaction was crucial for successful project completion and maintaining the company's reputation for excellence.
- Prepared comprehensive weekly billing reports documenting all project-related expenses and activities. Additionally, managed the payroll process for laborers, ensuring accurate wage calculations and timely payments in compliance with labor regulations.
Education
Bachelor of Science - Psychology
Fellowship Baptist College
Kabankalan, Province Of Negros Occidental, Philippines06.2024
Skills
- HR Analytics
- Data Entry
- Document Management
- Verbal and written communication
- Assertiveness
- Adaptability and Flexibility
- Teamwork and Collaboration
Affiliations
- Team Manager, Kabankalan City Ultimate Frisbee Club
- AV-Prod Head, Bethesda Community Church
Timeline
Customer Service Aide / Office Staff
Kabankalan City Water District (KCWD)
07.2024 - Current
Office Staff
Kabankalan City Water District
02.2021 - 06.2024
Liaison Officer
Havis Jade Construction Inc.
01.2016 - 12.2016
Bachelor of Science - Psychology
Fellowship Baptist College
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