Intern
Shin'Yuu Japanese Cuisine
Malolos, Bulacan
03.2024 - 04.2024
- Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer call guidelines for service levels, handle time and productivity.
- Conducted training sessions for Customer Service Representatives on various aspects of job including soft skills development, product knowledge enhancement, and procedural updates.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences. Provided over 20 guests presents ordered choices in a promt and efficient manner
