Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Lamiel Sunga

Lamiel Sunga

IT SAP Analyst
Makati City,Metro Manila

Summary

A highly driven IT Professional with a 7-year background in analyzing, designing, implementing, and supporting SAP solutions as a Techno-Functional Business Analyst specializing in Finance and Security. Highly skilled in troubleshooting, issue resolution, and stakeholder management. Consistently exemplifying accountability, commitment, and effective communication in project involvements and operational support. An enthusiastic individual passionate on building relationships and growing capabilities to deliver quality results and process improvements.

Overview

4
4
years of post-secondary education
7
7
years of professional experience

Work History

ERP Security and Finance Application Engineer

Chevron Holdings Inc.
Makati, Metro Manila
06.2018 - Current
  • Current Security lead for an acquisition project managing overall Security design, and also transitioning to Finance module by providing General Ledger Functional Analyst support
  • Delivered Security expertise (design planning and implementation) for 10 projects on different ERP modules (Finance, Logistics, BW, HR, Fiori) including acquisition, divestiture, and automation projects with successful and smooth go-live.
  • Subject Matter Expert for Security responsible for controlling Production changes, and process alignments and improvements. Delivered innovation using Fiori automatically providing access in test environments saving 20 hours a month and deployed ABAP program providing reports crucial for audit activities saving 4 hours.
  • Championed initiative developing Security skills of Functional Analysts reducing 15% of the incidents handled by Security support team.
  • Participated in SAFe, Scrum, and Kanban ceremonies as Security expert for ERP Finance projects assessing Security requirements, and providing options for resource allocation.

Incident Management Analyst

Chevron Holdings Inc.
Makati, Metro Manila
02.2016 - 06.2018
  • Provided operational support to ERP and Non-ERP systems such as SAP, JD Edwards, GARS (Global Accounts Reconciliation System) under the Finance module through ticket handling
  • Work coordinator and subject matter expert for Finance module, led the team and engaged with Finance business partners and stakeholders to identify process improvements. Automated COPA (Controlling and Profitability Analysis) loading process and transitioned to business users, saving 20 hours daily.
  • Managed team’s ticket assignments as Dispatching Coordinator for quick resolution time and proper incident handling, and administrative tasks like team shifting, on-call assignments, allocations.
  • Ensured that team complies to all IT controls for Foreign exchange rates as SOX Audit Assessor.

SAP FICO Techno-Functional Consultant

Hewlett-Packard Enterprise
Taguig, Metro Manila
06.2014 - 02.2016
  • Worked as SAP FICO consultant specializing in Costing and Controlling Profitability module delivering project implementations for a multinational consumer goods company
  • Implemented end-to-end 6 projects with perfect customer satisfaction scores and commendations and worked directly with customers in defining and analyzing business needs and requirements to design and deploy an effective IT solution
  • Multi-service Expert role analyzing complexities and impacts of a project before implementation, and Technical Lead responsible for handling and managing all SAP Finance CO related activities
  • Designed and implemented SAP CO configurations in SAP based on business requirements, and led discussions with business stakeholders to explore current set up and proposed solutions.
  • Maintained and validated masterdata in SAP, and led testing sessions with key business users

Education

Bachelor of Science - Management Information Systems

Ateneo De Manila University
Quezon City, Metro Manila, Philippines
06.2010 - 03.2014

Skills

SAP Security: Access Provisioning and Management

undefined

Timeline

ERP Security and Finance Application Engineer

Chevron Holdings Inc.
06.2018 - Current

Incident Management Analyst

Chevron Holdings Inc.
02.2016 - 06.2018

SAP FICO Techno-Functional Consultant

Hewlett-Packard Enterprise
06.2014 - 02.2016

Bachelor of Science - Management Information Systems

Ateneo De Manila University
06.2010 - 03.2014
Lamiel SungaIT SAP Analyst