LALAINE D. ANGELES
Quezon City
Summary
Clinic Manager experienced in clinic operations, staff supervision, and business development within fast-paced aesthetic environments. Improved sales growth and operational performance through client consultations, targeted marketing strategies, and relationship building. Enhanced workflow efficiency and service delivery while supporting business objectives and addressing client concerns.
Overview
4
4
years of post-secondary education
4
4
years of professional experience
Work History
Business & Sales Side Hustles
Self Employed
01.2024 - Current
- Managed various small business ventures and side hustles, including auto parts sourcing and sales, computer and printing services, Archers Fresh Milk & Yogurt franchise operations, and participation in local bazaars. Handled customer inquiries, product sourcing, quotations, pricing, sales transactions, order coordination, inventory, basic marketing, and customer relationship management while supporting day-to-day business operations and sales growth.
- Executed daily tasks with precision in a timely manner.
- Proposed creative strategies to improve team effectiveness and results.
- Collaborated effectively with a varied team to meet objectives and resolve product-related challenges.
Clinic Manager
Fortune Esthe Salon
04.2026 - 09.2026
- Clinic Operation and Sales Management - Oversees daily clinic operations and service delivery, leads and supports staff performance, handles client consultations and concerns, drives sales through service and package recommendations, follow-ups, client retention, and promotional strategies, monitors daily sales and branch performance, manages client records and packages, ensures accurate reports and documentation, and maintains service quality, proper treatment protocols, and customer satisfaction. Coordinates with management to implement operational improvements and achieve branch sales and performance goals.
- Oversaw daily operations to ensure an efficient workflow of high-end clinic to ensure smooth workflow.
- Managed staff schedules to optimize service delivery and efficiency and assignments to optimize service delivery.
- Managed inventory levels and ordered supplies to maintain stock and ordering for clinic supplies.
Clinic Manager
Skin Desyre Greenhills
07.2024 - 03.2026
- Branch Operations, Sales & Marketing Management - Oversees daily clinic operations, ensures efficient workflow and service delivery, leads and trains staff, manages client relationships and escalations, drives sales through client consultations, package recommendations, follow-ups, client retention, and promotional strategies, and supports marketing initiatives including social media content, campaign execution, promotional materials, and lead generation to increase brand visibility, customer engagement, and overall revenue.
- Oversaw daily clinic operations to ensure seamless service delivery.
- Managed staff schedules to optimize clinic efficiency and coverage.
- Trained and mentored new employees on clinic protocols and customer service.
Esthetician
Skin Desyre Greenhills
06.2023 - 03.2026
- Licensed Esthetician with hands-on experience in advanced aesthetic treatments, skincare consultations, and assessing client skin concerns to recommend tailored services and treatment plans. Executed treatments with precision, upheld service quality, adhered to health and safety protocols, and delivered personalized client care to enhance satisfaction and support retention.
- Facilitated personalized skincare assessments to understand and address client concerns.
- Executed a range of facial and skin treatments designed for different skin types.
- Ensured cleanliness and sanitation of treatment areas and equipment according to industry standards.
Assistant Manager
Stoned MNL
10.2022 - 03.2026
- Oversaw crystal handling operations aligned with brand standards, led staff execution, engaged clients through product recommendations to drive sales, and managed elevated client concerns to ensure quality and trust in customer experience.
- Coordinated daily operations to enhance service delivery at cannabis retail outlet.
- Managed inventory levels and ensured product availability for customer satisfaction.
- Supported staff training programs to improve product knowledge and sales techniques.
Education
Bachelor of Science - Computer Engineering
Quezon City University
Quezon City 08.2023 - 06.2025
Accountancy and Business Management
Eclaro Academy
Quezon City 08.2021 - 06.2023
Justice Cecilia Munoz Palma High School
Commonwealth Elementary School
Skills
- Sales and Business Development
- Client consultations
- Sales management
- Promotional support
- Skincare Product Knowledge
- Product Assessment
- Operations management
- Inventory Management
- Workflow coordination
- Training supervision
- Relationship management
- Financial reporting
Languages
ENGLISH, TAGALOG
Timeline
Clinic Manager
Fortune Esthe Salon
04.2026 - 09.2026
Clinic Manager
Skin Desyre Greenhills
07.2024 - 03.2026
Business & Sales Side Hustles
Self Employed
01.2024 - Current
Bachelor of Science - Computer Engineering
Quezon City University
08.2023 - 06.2025
Esthetician
Skin Desyre Greenhills
06.2023 - 03.2026
Assistant Manager
Stoned MNL
10.2022 - 03.2026
Accountancy and Business Management
Eclaro Academy
08.2021 - 06.2023
Justice Cecilia Munoz Palma High School
Commonwealth Elementary School