Lady Mhie Naduma

DUTIES & RESPONSIBILITIES:

• Checked items to be loaded in containers and assisted helper in filing items in containers to be delivered in sanyang's warehouses in provinces in visayas and mindanao.
• Assisted in the preparation and loading of goods for dispatch, ensuring orders were complete and correctly packaged.
• Checked unloaded items from containers from suppliers in china and malaysia.
• Sorted and diverted packages to appropriate warehouse departments for ease of access and accurate tracking.
• Identified and removed damaged products, quickly replacing items with quality stock to minimise customer delays.
• Received calls and messages for stock inquiries & possible deliveries
• Tracked and organised office supplies, ensuring accessibility for daily operations..
• Entered data into warehouse monitoring system to maintain accurate inventory records.
• Monitored warehouse inventory system vs. actual items & tracked lost items.
• Responded to stores enquiries regarding item status & order status, providing accurate and timely information.
• Managed incoming calls from stores for item reservations, ensuring effective communication..
• Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
• Encoded and printed purchase orders for various stores to facilitate efficient picking by dispatching team.
• Encoded & Printed barcode for all item to be released.

DUTIES & RESPONSIBILITIES:

• Handled phone calls and messages for item inquiries and orders, addressing customer concerns and escalating complaints as needed.
• Sorted and categorised hardcopy sales invoices to enable efficient retrieval and processing.
• Encoding orders to the system for monitoring.
• Inspected items prior to release to ensure quality and accuracy.
• Engaged with walk-in customers to provide information and support.