LADY LOU GRACILLA

Makati City, Metro Manila

Summary

Proven operations management expert with a track record of enhancing efficiency at Firstgold Pawnshop Inc. by streamlining daily operations. Skilled in compliance management and adept at maintaining confidentiality, demonstrating both hard and soft skills essential for dynamic business environments.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level office position. Ready to help team achieve company goals.

Overview

years of professional experience

Work History

Other Business Staff

Firstgold Pawnshop Inc.

Makati City, Metro Manila, Philippines

03.2015 - Current

Facilitated the smooth operation of daily tasks through effective prioritization of responsibilities based on urgency and importance levels.
Created and maintained detailed records of all office reports mostly in branches transactions and income.
Efficiency with proficient use of computer software, including Microsoft Excel and Microsoft Word.
Reconcile all receivables and payables with other business partners.
Cater branch concerns regarding transactions, usernames/passwords and system/program error.
Checks and reconcile reports in daily transactions of branches and coordinates with the head of the concerned group for any discrepancy.
Coordinates with Partners in other business regarding transaction concerns for immediate action.
Perform other task that may be assigned from time to time.

Office Assistant

Didi'z Pizza

DAU PAMPANGA

10.2021 - 09.2022

Input data into spreadsheets and databases.
Reviewed files, records and other documents to obtain information to respond to requests.
Maintained confidentiality in handling sensitive information while performing administrative tasks.

Education

Diploma In Information Technology - Information Technology

STI KIDAPAWAN

Kidapawan, Province Of Cotabato, Philippines

03-2009

Skills

Operations management
Social media marketing

Client acquisition
Compliance management

Timeline

Office Assistant

Didi'z Pizza

10.2021 - 09.2022

Other Business Staff

Firstgold Pawnshop Inc.

03.2015 - Current

Diploma In Information Technology - Information Technology

STI KIDAPAWAN

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