LADYLHEYGUIA
San Pablo City,Laguna
Summary
- Front Desk Management: Greet visitors warmly, direct them to the appropriate person or department, and maintain security logs or issue visitor badges.
- Call Handling: Answer, screen, and forward incoming telephone calls, or take detailed messages.
- Correspondence & Mail: Sort, distribute, and send daily mail, courier packages, and electronic correspondence.
- Scheduling & Calendars: Book and manage conference rooms, coordinate appointments, and update executive or team calendars.
- Clerical Support: File documents, scan, photocopy, maintain office supply inventory, and assist with light data entry
Overview
4
4
years of professional experience
Work History
FRONDESK RECEPTIONIST
100 WEST Under fill invest company
01.2019 - 01.2022
- Greet all the guests,employees, customers.
- Performing additional clerical duties as needed.
- Maintain calendars for appointments, sort mail and make copies.
- Checking clients In and Out
- Maintain visitor log and visitor badge
- Collect detailed information from applicants and visitors.
CUSTOMER SERVICE REPRESENTATIVE
PUREGOLD PRICE CLUB
01.2018 - 06.2019
- Provide excellent customer service by responding to inquiries and resolving issues.
- Managed a high volume of calls and emails in a timely manner
- Collaborated with other departments to ensure customer satisfaction
- Maintained accurate records of customer interaction
Education
Associate in Office Administration -
Laguna State Polytechnic University
San Pablo City, Laguna06.2017
Skills
Excellent Communication Skills
Proficient in Microsoft Office
Marketing
Ability to Work in the Fast-Paced Environment
Team Player
Adaptability
Problem-solving
Accomplishments
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
Additional Information
Birthday - December 26, 1998
Age: 27 years old
Religion : IGLESIA NI CRISTO
Timeline
FRONDESK RECEPTIONIST
100 WEST Under fill invest company
01.2019 - 01.2022
CUSTOMER SERVICE REPRESENTATIVE
PUREGOLD PRICE CLUB
01.2018 - 06.2019
Associate in Office Administration -
Laguna State Polytechnic University