Overview
Work History
Education
Skills
Certification
Timeline
OfficeManager
Lady J-lou Orbita

Lady J-lou Orbita

Hotel Worker
Zamboanga Del Sur

Overview

13
13
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

Housekeeper

African Israel Ltd.
Dead Sea
06.2022 - 11.2023
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Adhered to professional house cleaning checklist.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Worked on cleaning team to service hotels, offices, and other commercial buildings.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

ESL Teacher

51Talk
Zamboanga del Sur
07.2020 - 04.2022
  • Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
  • Coached students on English pronunciation and intonation for eloquent conversation.
  • Adopted new technologies and online platforms to facilitate student learning.

Telephone Sales Representative

Tson Trademark Co. Ltd
Bangkok
01.2017 - 10.2018
  • Cultivated inbound sales inquiries to successfully convert leads to sales appointments.
  • Answered questions during initial contact and follow-up calls with sales prospects.
  • Answered questions about company offerings with knowledgeable responses about products and services.

Food and Beverage Attendant

Crown Regency Hotel & Towers
Cebu City
03.2015 - 06.2015
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
  • Provided guests with information about menu items, specials and promotions to provide quality service.

Food and Beverage Attendant

Resorts World Manila
Pasay City
01.2011 - 08.2011
  • Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

Education

Bachelor of Science - Hotel And Restaurant Management

Our Lady of Triumph Institute of Technology
Ozamis City
06.2013 - 04.2016

Skills

Cleaning techniques

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Certification

NCII Housekeeping

Timeline

Housekeeper

African Israel Ltd.
06.2022 - 11.2023

ESL Teacher

51Talk
07.2020 - 04.2022

Telephone Sales Representative

Tson Trademark Co. Ltd
01.2017 - 10.2018

Food and Beverage Attendant

Crown Regency Hotel & Towers
03.2015 - 06.2015

Bachelor of Science - Hotel And Restaurant Management

Our Lady of Triumph Institute of Technology
06.2013 - 04.2016

Food and Beverage Attendant

Resorts World Manila
01.2011 - 08.2011
Lady J-lou OrbitaHotel Worker