Lady J-lou Orbita
Hotel Worker
Zamboanga Del Sur
Overview
13
13
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Housekeeper
African Israel Ltd.
Dead Sea
06.2022 - 11.2023
- Restocked room supplies such as facial tissues for personal touch with every job.
- Adhered to professional house cleaning checklist.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
ESL Teacher
51Talk
Zamboanga del Sur
07.2020 - 04.2022
- Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
- Coached students on English pronunciation and intonation for eloquent conversation.
- Adopted new technologies and online platforms to facilitate student learning.
Telephone Sales Representative
Tson Trademark Co. Ltd
Bangkok
01.2017 - 10.2018
- Cultivated inbound sales inquiries to successfully convert leads to sales appointments.
- Answered questions during initial contact and follow-up calls with sales prospects.
- Answered questions about company offerings with knowledgeable responses about products and services.
Food and Beverage Attendant
Crown Regency Hotel & Towers
Cebu City
03.2015 - 06.2015
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Provided guests with information about menu items, specials and promotions to provide quality service.
Food and Beverage Attendant
Resorts World Manila
Pasay City
01.2011 - 08.2011
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Education
Bachelor of Science - Hotel And Restaurant Management
Our Lady of Triumph Institute of Technology
Ozamis City 06.2013 - 04.2016
Skills
Cleaning techniques
undefinedCertification
NCII Housekeeping
Timeline
Housekeeper
African Israel Ltd.
06.2022 - 11.2023
ESL Teacher
51Talk
07.2020 - 04.2022
Telephone Sales Representative
Tson Trademark Co. Ltd
01.2017 - 10.2018
Food and Beverage Attendant
Crown Regency Hotel & Towers
03.2015 - 06.2015
Bachelor of Science - Hotel And Restaurant Management
Our Lady of Triumph Institute of Technology
06.2013 - 04.2016
Food and Beverage Attendant
Resorts World Manila
01.2011 - 08.2011
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