Lady Lee Legaje

Possess over 9 years of experience in the BPO industry, aligning responsibilities with Executive and Administrative Assistant roles.

Key Responsibilities:

Collaborated across departments to enhance workflow efficiency.

Handled daily reports, schedules, and performance tracking tools utilized by management and client stakeholders.

Coordinated internal meetings, calibrations, and training sessions.

Organized documentation to ensure audit readiness for client and internal evaluations.

Managed quality-related inquiries by collaborating with clients and team leads to drive resolution.