Detail-oriented administrative professional with strong multitasking skills, a positive attitude, and the ability to perform efficiently under pressure. Experienced in supporting daily office operations and ensuring smooth workflow in fast-paced environments. Seeking a challenging role in a dynamic environment where I can further develop my skills.
Overview
3
3
years of professional experience
Work History
Field Validation Processor
Department of Agrarian Reform (DAR) Provincial Office
01.2022 - 01.2023
Redocumentation Completion Encoder
Department of Agrarian Reform (DAR) Provincial Office
08.2024 - 10.2024
Provincial Based Personnel - Processor
Department of Agrarian Reform (DAR) Provincial Office
05.2024 - 07.2024
Provincial Based Personnel – Parcelization Technical Support Staff
Department of Agrarian Reform (DAR) Provincial Office
11.2024 - 06.2025
Education
Science, Technology, Engineering and Mathematics
HILONGOS NATIONAL VOCATIONAL SCHOOL
01.2018
Bachelor of Science - Civil Engineering Specialization in Project & Construction Management
SAINT JOESPH COLLEGE – MAASIN CITY
01.2022
Introduction to Agricultural Crops Production - Course
TECHNICAL EDUCATION & SKILLS DEVELOPMENT AUTHORITY
05.2025
Skills
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Google Spreadsheet
AutoCAD
Ability to remain calm under pressure
Efficient in managing concurrent responsibilities
Enthusiastic approach to tasks
Constructive perspective
Certification
Orientation on SPLIT New Directives, Duties and Responsibilities per TOR and Office Rules and Policies, DARPO Conference Hall, Sogod, Southern Leyte, 2024-10-21, 2024-10-21
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract Work
Location Preference
On-SiteRemoteHybrid
Important To Me
Career advancementWork-life balanceFlexible work hoursPersonal development programsWork from home optionPaid time offPaid sick leave
Languages
English
Upper intermediate (B2)
Timeline
Provincial Based Personnel – Parcelization Technical Support Staff
Department of Agrarian Reform (DAR) Provincial Office
11.2024 - 06.2025
Redocumentation Completion Encoder
Department of Agrarian Reform (DAR) Provincial Office
08.2024 - 10.2024
Provincial Based Personnel - Processor
Department of Agrarian Reform (DAR) Provincial Office
05.2024 - 07.2024
Field Validation Processor
Department of Agrarian Reform (DAR) Provincial Office
01.2022 - 01.2023
Science, Technology, Engineering and Mathematics
HILONGOS NATIONAL VOCATIONAL SCHOOL
Bachelor of Science - Civil Engineering Specialization in Project & Construction Management
SAINT JOESPH COLLEGE – MAASIN CITY
Introduction to Agricultural Crops Production - Course
TECHNICAL EDUCATION & SKILLS DEVELOPMENT AUTHORITY
ADMNISTRATIVE AIDE VI at Department of Agrarian Reform Catanduanes Provincial OfficeADMNISTRATIVE AIDE VI at Department of Agrarian Reform Catanduanes Provincial Office
Administrative Staff at Department of Agrarian Reform Provincial Office - IfugaoAdministrative Staff at Department of Agrarian Reform Provincial Office - Ifugao
Led cross-functional teams to manage daily spare order processing, ensuring seamless coordination between service, stores, and finance teams. Maintained high order accuracy and reduced communication gaps across departments.Trained over 100+ service engineers on CRM workflows, POD updates, and return processes during HO commercial trainings. Improved field team compliance and reduced repeat errors by over 20%.Owned end-to-end order lifecycle, including documentation, dispatches, POD tracking, and MIS reporting with minimal supervision. Enabled faster turnaround and higher accuracy in daily operations.Acted as a central escalation point between field engineers, HO departments, and senior managers to resolve system and order-related issues. Reduced escalations by ensuring proactive resolution within SLA timelines.Managed return spare process and validations, driving a 25% reduction in turnaround time and improving system accuracy. Ensured proper coordination with service and stores for smooth transaction closures.Initiated Kaizen process improvements for workflow automation, documentation, and order validation. Reduced manual work by 30% and helped in faster issue identification.Collaborated with IT team to test and implement new CRM workflows and resolve service module-related bugs. Ensured seamless migration and better user experience for the service team.Created and presented MIS reports for weekly DRM meetings and management reviews. Supported data-driven decisions and provided insights on pending and completed orders.Monitored pending orders and stock validations daily across CFA locations. Achieved 15% reduction in follow-up delays by implementing checklist-based follow-ups.Handled distributor and spot-visit orders, ensuring compliance with internal policies and faster processing. Reduced lead time by 20% with improved documentation and follow-ups.Supervised stock accuracy across locations and led reconciliation activities with store teams. Brought down discrepancies by 15% through structured checking and documentation.Prepared CRM master data and validated engineer records for smooth CRM transition. Increased CRM accuracy by 25% before new system rollout.Managed price lists and quotations, communicating with teams to ensure correct rates and GST compliance. Prevented billing errors and improved customer satisfaction on pricing clarity.Maintained GEM and E-Invoice portal compliance, uploading documents accurately to meet government requirements. Ensured zero rejection in audits and smoother order execution for public sector clients.Followed up on loan spare recoveries, ensuring 95% payment recovery by accurate tracking and coordination with accounts. Reduced pending dues and ensured clean financial closure of orders. at Transasia Bio-Medicals LtdLed cross-functional teams to manage daily spare order processing, ensuring seamless coordination between service, stores, and finance teams. Maintained high order accuracy and reduced communication gaps across departments.Trained over 100+ service engineers on CRM workflows, POD updates, and return processes during HO commercial trainings. Improved field team compliance and reduced repeat errors by over 20%.Owned end-to-end order lifecycle, including documentation, dispatches, POD tracking, and MIS reporting with minimal supervision. Enabled faster turnaround and higher accuracy in daily operations.Acted as a central escalation point between field engineers, HO departments, and senior managers to resolve system and order-related issues. Reduced escalations by ensuring proactive resolution within SLA timelines.Managed return spare process and validations, driving a 25% reduction in turnaround time and improving system accuracy. Ensured proper coordination with service and stores for smooth transaction closures.Initiated Kaizen process improvements for workflow automation, documentation, and order validation. Reduced manual work by 30% and helped in faster issue identification.Collaborated with IT team to test and implement new CRM workflows and resolve service module-related bugs. Ensured seamless migration and better user experience for the service team.Created and presented MIS reports for weekly DRM meetings and management reviews. Supported data-driven decisions and provided insights on pending and completed orders.Monitored pending orders and stock validations daily across CFA locations. Achieved 15% reduction in follow-up delays by implementing checklist-based follow-ups.Handled distributor and spot-visit orders, ensuring compliance with internal policies and faster processing. Reduced lead time by 20% with improved documentation and follow-ups.Supervised stock accuracy across locations and led reconciliation activities with store teams. Brought down discrepancies by 15% through structured checking and documentation.Prepared CRM master data and validated engineer records for smooth CRM transition. Increased CRM accuracy by 25% before new system rollout.Managed price lists and quotations, communicating with teams to ensure correct rates and GST compliance. Prevented billing errors and improved customer satisfaction on pricing clarity.Maintained GEM and E-Invoice portal compliance, uploading documents accurately to meet government requirements. Ensured zero rejection in audits and smoother order execution for public sector clients.Followed up on loan spare recoveries, ensuring 95% payment recovery by accurate tracking and coordination with accounts. Reduced pending dues and ensured clean financial closure of orders. at Transasia Bio-Medicals Ltd