KYLE MICHAEL JUNIO
Customer Solutions Specialist
Baguio City
Work Preference
Summary
Experienced with resolving customer inquiries and providing efficient solutions. Utilizes strong communication skills to understand customer needs and deliver appropriate resolutions. Knowledge of troubleshooting and problem-solving techniques to ensure high levels of customer satisfaction.
Overview
2
2
Languages
3
3
Certifications
2
2
years of professional experience
Work History
Customer Solutions Specialist
Foundever
02.2024 - 08.2024
- Built and maintained relationships with customers to increase sales, customer loyalty and positive word-of-mouth.
- Resolved customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Offered suggestions and alternatives to provide customers with solutions, boosting customer satisfaction.
Customer Service Representative
09.2022 - 01.2023
Education
Bachelor of Science - Secondary Education
University of Baguio
Baguio, Benguet 04.2001 -
Skills
Proficient in verbal and written communication
Adaptable in team environments
Detail-oriented planning expertise
Exceptional customer service
Achievement-oriented planning
Invoice tracking and management
Accomplishments
- Resolved product issue through consumer testing.
Certification
Ally Servicing Product Training - March 8, 2024
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
PERSONAL PROFILE
- Date of Birth: 27 March 2000
- Citizenship: Filipino
- Civil Status: Single
Timeline
Counseling Ability to Guide Students with Special Needs in an Inclusive Learning Environment
11-2025
Ally Servicing Product Training - March 8, 2024
03-2024
Customer Solutions Specialist
Foundever
02.2024 - 08.2024
Amazon New Hire Training - October 8, 2022
10-2022
Customer Service Representative
09.2022 - 01.2023
Bachelor of Science - Secondary Education
University of Baguio
04.2001 -