Kurt Christian Arcangel

Work History

Wellness Lead, Philippines

Sutherland Global Services

01.2023 - Current

Design and implement holistic wellness programs catering to diverse demographics within the Philippines, integrating the core elements of well-being
Develop long-term wellness strategies aligned with the company's goals, ensuring these initiatives promote a healthy lifestyle and boost employee morale and productivity.
Collaborate with cross-functional teams to integrate wellness into various aspects of the organization, providing leadership and guidance to promote a culture of health and wellness.
Educate and engage employees in wellness activities, workshops, and seminars, fostering awareness about healthy habits, stress management, nutrition, and fitness.
Analyze wellness program effectiveness through data metrics and feedback mechanisms, adapting strategies based on insights to continually enhance initiatives.
Establish partnerships with external wellness providers, local health organizations, and community resources to broaden wellness offerings and support initiatives.
Contribute to the formulation of company policies that support and prioritize employee well-being, ensuring compliance with local health regulations and standards.
Manage budgets allocated for wellness initiatives, optimizing resources and ensuring cost-effective implementation of programs and activities.
Foster a positive and inclusive environment by encouraging employee participation and engagement in wellness activities through innovative incentives and initiatives.
Maintain comprehensive records and reports on wellness program outcomes, presenting findings and recommendations to key stakeholders.

Wellness Consultant

Concentrix

02.2023 - 05.2023

Create and oversee wellness programs tailored to Meta's unique culture and the evolving needs of our employees, encompassing mental health, stress management, fitness, nutrition, and work-life balance.
Provide expert guidance and individual consultations to employees seeking resources and support for their well-being, offering personalized advice and connecting them with relevant resources.
Collaborate with HR, Diversity & Inclusion, and cross-functional teams to advocate for a culture of wellness, incorporating diverse perspectives and fostering inclusivity in wellness initiatives.
Conduct workshops, seminars, and training sessions on various wellness-related topics, promoting awareness and providing tools for maintaining a healthy lifestyle.
Utilize data analytics and employee feedback to assess the effectiveness of wellness programs, making data-driven decisions to continuously improve and innovate our offerings.

Wellness Manager - Content Moderation

Sutherland Global Services

01.2022 - 01.2023

Design, implement, and oversee wellness initiatives specifically tailored for content moderation, focusing on mental health support, stress management, and resilience-building strategies.
Provide one-on-one support, counseling resources, and group sessions to aid in managing stress, handling emotionally taxing content, and promoting psychological well-being among team members.
Collaborate with HR, training departments, and external mental health experts to develop training programs and resources that equip team members with coping mechanisms and psychological support tools.
Develop and implement protocols for immediate mental health support during critical incidents or exposure to distressing content, ensuring timely interventions and support systems are in place.
Ensure compliance with local mental health regulations and ethical guidelines, contributing to the formulation and review of company policies that prioritize employee well-being.
Utilize data metrics and feedback mechanisms to evaluate the effectiveness of wellness programs, providing insights and recommendations for continuous improvement.
Champion mental health awareness initiatives, fostering an open and supportive culture that destigmatizes seeking help and encourages well-being conversations within the workplace.

Evidence-Based Therapist

Modern Health

11.2020 - 01.2023

Conduct thorough assessments and develop evidence-based treatment plans for clients, utilizing scientifically supported therapeutic modalities and interventions.
Implement evidence-based therapies (such as Cognitive Behavioral Therapy, Dialectical Behavior Therapy, or other empirically supported treatments) to address various mental health conditions, ensuring interventions align with best practices and client preferences.
Regularly evaluate client progress using validated measures, adjusting treatment plans as necessary to ensure optimal outcomes and adherence to evidence-based practices.
Maintain accurate and detailed clinical documentation, including treatment plans, progress notes, and outcome measures, in compliance with ethical and regulatory standards.
Collaborate with multidisciplinary teams, provide consultation to colleagues, and participate in case conferences to ensure a holistic approach to client care and treatment.

Faculty Member

Our Lady Of Fatima University, Pampanga

09.2021 - 06.2022

Deliver engaging and informative lectures, seminars, and workshops across various psychology courses, ensuring alignment with the department's curriculum and educational goals.
Contribute to the development and enhancement of course materials, syllabi, and innovative teaching methods that foster critical thinking, research skills, and a deep understanding of psychological concepts.
Provide academic guidance, mentorship, and advising to students pursuing degrees or seeking support in psychology-related disciplines, facilitating their academic and career growth.
Engage in scholarly activities, including independent research, publications, and presentations in relevant academic forums, contributing to the advancement of knowledge in psychology.
Actively participate in departmental meetings, committees, and academic initiatives, contributing to the overall development and success of the psychology department and the institution.

Counselor

PhilCare Inc.

06.2021 - 01.2022

Offer one-on-one counseling and support sessions to content moderation team members experiencing stress, emotional strain, or difficulties related to their roles.
Provide immediate support and interventions in critical situations where employees may be exposed to distressing or sensitive content.
Develop and implement wellness strategies, workshops, and resources aimed at building emotional resilience and coping mechanisms among content moderation professionals.
Collaborate with HR, management, and cross-functional teams to advocate for and implement policies and programs that prioritize the mental health and well-being of content moderation teams.
Conduct training sessions on stress management, emotional well-being, and self-care practices tailored to the unique challenges of content moderation roles.

Faculty Member

Far Eastern University

01.2021 - 07.2021

Deliver engaging and informative lectures, seminars, and workshops across various psychology courses, ensuring alignment with the department's curriculum and educational goals.
Contribute to the development and enhancement of course materials, syllabi, and innovative teaching methods that foster critical thinking, research skills, and a deep understanding of psychological concepts.
Provide academic guidance, mentorship, and advising to students pursuing degrees or seeking support in psychology-related disciplines, facilitating their academic and career growth.
Engage in scholarly activities, including independent research, publications, and presentations in relevant academic forums, contributing to the advancement of knowledge in psychology.
Actively participate in departmental meetings, committees, and academic initiatives, contributing to the overall development and success of the psychology department and the institution.

Crisis Hotline Responder

National Center For Mental Health

07.2019 - 11.2019

Respond promptly and effectively to incoming calls, chats, or messages from individuals experiencing mental health crises, providing empathetic and nonjudgmental support.
Conduct thorough assessments of crisis situations, triaging cases to determine appropriate levels of intervention and referring callers to relevant mental health services or emergency resources.
Employ active listening and de-escalation techniques to manage crisis situations, providing emotional support, coping strategies, and safety plans to individuals in distress.
Connect callers with appropriate community resources, mental health facilities, support groups, or crisis intervention services based on their needs and geographical location.
Maintain accurate and confidential documentation of crisis interventions, including case notes and follow-up plans, ensuring compliance with confidentiality and reporting protocols.

Behavioral Therapist

TeamWorks ABA Therapy Center

05.2018 - 06.2019

Conduct functional behavior assessments and analyze behavior patterns to create individualized treatment plans.
Implement evidence-based ABA interventions and behavior modification techniques to address targeted goals and objectives outlined in treatment plans.
Collect and analyze behavioral data to track progress, modify interventions, and ensure the effectiveness of treatment strategies.
Use positive reinforcement and behavioral shaping techniques to teach and reinforce targeted skills, such as communication, social interaction, and daily living skills.
Collaborate with families or caregivers to provide training and support in implementing behavioral strategies and interventions at home or in community settings.
Maintain accurate and detailed records of client progress, treatment plans, and interventions, ensuring compliance with ethical and regulatory standards.

On-Call Psychometrician

Psy System Innovation

01.2018 - 06.2018

Conduct psychological testing sessions following standardized protocols, ensuring accuracy and adherence to ethical guidelines.
Score and interpret psychological tests, utilizing psychometric principles and statistical analyses to generate meaningful insights from test results.
Prepare comprehensive and concise reports summarizing assessment findings, interpretations, and recommendations for clinicians, educators, or relevant stakeholders.
Collaborate with psychologists, clinicians, educators, or other professionals to integrate assessment data into treatment plans, educational strategies, or research studies.
Ensure the accuracy, reliability, and validity of assessment tools and procedures, staying updated on best practices and advancements in psychometric assessment.
Communicate assessment results and interpretations effectively to clients or relevant stakeholders, maintaining professionalism and sensitivity to confidentiality.

Learning Administrator

CGI

06.2017 - 05.2018

Coordinate logistics and scheduling for training programs, workshops, and learning sessions, ensuring smooth execution and participant engagement.
Manage the registration process, participant communication, and materials preparation for learning events, ensuring accurate records and documentation.
Maintain and update the Learning Management System, including course catalogs, enrollment, and tracking of employee training progress.
Compile and analyze training data, generate reports on training activities, completion rates, and learning outcomes for HR and management review.
Liaise with external training providers or vendors, negotiate contracts, and coordinate logistics for external training sessions when necessary.
Ensure training programs comply with relevant regulations and standards, conduct evaluations to assess program effectiveness, and recommend improvements.

Summary

Overview

Work History

Wellness Lead, Philippines

Wellness Consultant

Wellness Manager - Content Moderation

Evidence-Based Therapist

Faculty Member

Counselor

Faculty Member

Crisis Hotline Responder

Behavioral Therapist

On-Call Psychometrician

Learning Administrator

Education

Ph.D. - Psychology

Master of Arts - Clinical Psychology

Bachelor of Science - Psychology

Skills

Affiliations

Timeline

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