Krysanthus David Tandoc
Customer Related Service
Bugallon, Pangasinan
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Customer Service Representative
Magnolia Bakery
Doha
12.2021 - 04.2023
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Worked flexible hours across night, weekend and holiday shifts.
- Excellent communication skills, both verbal and written.
Restaurant Manager
Wokkong
RIyadh
05.2019 - 06.2020
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Reconciled cash and credit card transactions to maintain accurate records.
- Led and directed team members on effective methods, operations, and procedures.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Waiter
Cilantro
Al Khobar
10.2018 - 05.2019
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Waiter
Al Maasa Restaurant and Coffee Shop
Riyadh
05.2018 - 10.2018
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Education
Bachelor of Science - Hospitality Management
Pangasinan State University
Lingaye, Pangasinan, Philippines 05.2012 - 06.2016
Skills
Customer focused-service
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Representative
Magnolia Bakery
12.2021 - 04.2023
Restaurant Manager
Wokkong
05.2019 - 06.2020
Waiter
Cilantro
10.2018 - 05.2019
Waiter
Al Maasa Restaurant and Coffee Shop
05.2018 - 10.2018
Bachelor of Science - Hospitality Management
Pangasinan State University
05.2012 - 06.2016
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