Krizel A. Ballerta
Snack Steward/Buffet Attendant
Surallah,SCO
Summary
Passionate and detail-oriented entry-level Food and Beverage Attendant with a strong focus on delivering exceptional customer service. Solid foundation in food safety protocols and a commitment to maintaining cleanliness and hygiene standards. Eager to contribute to creating a memorable dining experience by efficiently handling customer requests. Committed to working collaboratively with team members to ensure seamless operations and positively contribute to the success of the establishment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Snack Steward
Marella Cruise Lines
05.2024 - Current
- Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
- Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Ensured cleanliness and sanitation of dining areas, adhering to strict hygiene standards for a healthy environment.
- Effectively communicated with team members regarding meal orders or special requests from passengers for streamlined service delivery.
- Collaborated with kitchen staff to ensure dietary restrictions were met, creating personalized meals when necessary.
Waitress
Mt.Sabrina Panoramic View and Resort
06.2017 - 06.2023
- Welcoming Guests to the Restaurant and providing what they require to meet their expectations
- Responsible for taking food and drinks orders
- Stay Attentive to the Guests Needs
- Follow Health Concerns of Guests
Food and Beverage Attendant
Illumine Fine Dining Restaurant-MIHCA MANILA
04.2022 - 06.2022
- As part of our training as an on-the-job trainee in MIHCA MANILA
- Knowledgeable in sequence of service, banquet service, ala carte service, and bar waitressing
- Expose to various types of services both internally and externally
Education
Food and Beverage Services -
09.2022
High School Diploma -
01.2015
Skills
- Cleaning
- Food safety
- Hospitality
- Sanitation standards
- Clear communication
- Teamwork and collaboration
- Attention to detail
Certification
- TESDA National Certification II: Food and Beverages, 08/31/27
- Basic Training, 03/31/27
Height Cm
152
Weight Kg
52
Personal Information
- Passport Number: P3581484B
- Date of Birth: 06/30/98
- Gender: Female
- Marital Status: Single
Srb Number
A0211050
Training
- Security Awareness Training and Seafarers with Designated Security Duties (SATSDSD), 2023
- Safety Training for Personnel Providing Direct Service to Passengers in Passengers Spaces (STPPDSPPS), 2023
- Passenger Ship Crowd Management Training (PSCMT), 2023
Timeline
Snack Steward - Marella Cruise Lines
05.2024 - Current
Food and Beverage Attendant - Illumine Fine Dining Restaurant-MIHCA MANILA
04.2022 - 06.2022
Waitress - Mt.Sabrina Panoramic View and Resort
06.2017 - 06.2023
Magsaysay InsAtute of Hospitality and Culinary Arts - Food and Beverage Services,
Thelsan School Inc. - High School Diploma,
Similar Profiles
Isidoro Di FriscoIsidoro Di Frisco
Staff Chief Engineer at Columbia Cruise Service Marella Cruise LinesStaff Chief Engineer at Columbia Cruise Service Marella Cruise Lines
Lyjandria AbrianLyjandria Abrian
Senior Receptionist at Marella CruiseSenior Receptionist at Marella Cruise
Aijamal ShambetalievaAijamal Shambetalieva
Guest Relation Hostess at Apollo Cruise Ship( Marella Cruises)Guest Relation Hostess at Apollo Cruise Ship( Marella Cruises)