KRISTOPHER RYAN BALAGOT
ALAMINOS CITY
Summary
To acquire valuable knowledge and skills to complement those that i have learned from school through diligently working to have valuable experience in hotel along with assets such as honesty, faithfulness, as well as struggle in perfection. To provide great customer service and to showcase my ability in the hospitality industry.
Overview
1
1
year of professional experience
13
13
years of post-secondary education
Work History
Room Attendant
Supreme Hotel
Baguio City
9 2022 - 4 2024
- Maximized customer satisfaction scores through proactive problem-solving measures regarding maintenance issues or general room concerns before being reported by guests themselves.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Demonstrated flexibility in adapting to different room types and layouts, ensuring consistent quality across the board
Barista/Dining Staff
Grumpy Joe
Baguio City
05.2022 - 08.2022
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages
- Cleaned counters, machines, utensils, and seating areas daily
Food Server
Masamirey Cove Resort
Sual
06.2021 - 04.2022
- Inspected dishes and utensils for cleanliness
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
Education
Associate of Arts - Hospitality of Management
Pass College
Alaminos, Province Of Pangasinan, Philippines 06.2017 - 04.2020
High School Diploma -
Inerangan National High School
Alaminos, Province Of Pangasinan, Philippines 06.2011 - 04.2015
GED -
Emilio Aguinaldo Elementary School
Baguio City, Province Of Benguet, Philippines 06.2005 - 04.2011
Skills
Customer Inquiry and Response
Relationship Building
Quality Assurance
Time management abilities
Personal Qualifications
- Great customer service
- Good communication skills
- Knowledgeable in Table setting
- Knowledgeable in cocktail mixing
- Knowledgeable in Bed making
Educational Background
Pass college, Associate in Hospitality Management, Alaminos City Pangasinan, 2017, 2020, University Of Baguio, Associate of Arts in Hotel and Restaurant Management, Baguio City, 2015, 2016, Inerangan National High School, Inerangan Alaminos City Pangasinan, 2011, 2015, Emillio Aguinaldo Elem.School, Lower QM.Baguio City, 2009, 2011, San Roque Elem.School, San Roque Alaminos City Pangasinan, 2005, 2009
Seminars And Training
On the job Training, Food and Beverage staff/House Keeping Staff, Hotel Supreme, 05/2019, 06/2019
Filipino Brand of Service Excellence, 02/2024
Birthdate
02/16/99
Height
5'5
Personal Information
- Age: 25
- Gender: Male
- Marital Status: Single
- Religion: Roman Catholic
Timeline
Barista/Dining Staff
Grumpy Joe
05.2022 - 08.2022
Food Server
Masamirey Cove Resort
06.2021 - 04.2022
Associate of Arts - Hospitality of Management
Pass College
06.2017 - 04.2020
High School Diploma -
Inerangan National High School
06.2011 - 04.2015
GED -
Emilio Aguinaldo Elementary School
06.2005 - 04.2011
Room Attendant
Supreme Hotel
9 2022 - 4 2024
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