Overview
Work History
Education
Skills
Timeline
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Kristoffer Ian Vinoya

Oscariz,Ramon, Province Of Isabela

Overview

14
14
years of professional experience

Work History

Senior Operations Analyst

Citco International Support Services Ltd. PH-ROHQ
03.2017 - Current
  • Provides support and administration on Unix and Windows on-prem and cloud devices.
  • Performed backups / restorations, remote tape operations, backup monitoring and administrations
  • Worked with vendor for hardware breakfix for Data Center assets
  • Agent deployments on all platforms to ensure systems are under monitoring and in asset inventory
  • Evaluated existing systems to recommend updates or replacements based on performance metrics and business needs.
  • Contributes to project completion by coordinating closely with cross-functional teams on various initiatives.
  • Manages and deploy security updates across on-prem, AWS and Azure on a regular schedule
  • Involved in DR tests and BCP planning for both Data Centers and Local sites.
  • Provides process automation, utilizing technology solutions for increase efficiency and reduction of repetitive task.
  • Developed comprehensive documentation on server administration procedures, contributing to efficient knowledge transfer within the IT team.
  • Network Administration - Renewal of certificates on on-prem load balancers.
  • Provides mentoring to junior analyst.

IT Operations Analyst

Chevron
04.2013 - 12.2016
  • Provides support and administration for Backups, SAP, windows and unix machine.
  • Primarily responsible for console monitoring, resolution, escalation and execution of predefined checklist across ITC managed servers, storage and network assets worldwide. Provides resolution or escalates as appropriate following LEAN IT work flow process and guidelines.
  • Promoted adoption of best practices within the team by providing training sessions on new tools, technologies, and methodologies relevant to IT operations analysis.
  • Identified opportunities for process improvements using performance metrics analysis, leading to increased operational efficiency.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.

Windows Server Administrator

Stefanini Techteam
07.2011 - 03.2013
  • Monitoring Operations, Incident Management and support of FORD Motors Windows Server
  • Manages Active Directory and Group policies.
  • Ensured compliance with industry regulations by conducting regular audits on server configurations and access controls.
  • Optimized resource utilization by analyzing system usage patterns and adjusting hardware allocations accordingly.
  • Proactive monitoring of system logs for potential problems, allowing for early identification and resolution before impacting productivity.
  • Boosted application performance by fine-tuning server settings according to best practices.
  • Streamlined Windows Server installations by creating customized deployment templates and automation scripts.

Education

Network Systems - CCNA, Windows\Unix

UP IT Training Center
UP DILIMAN
05-2011

Bachelor of Science - Information Technology

FEU East Asia College
Manila, Metro Manila, Philippines
05-2010

Skills

  • Operating Systems: Windows, Linux
  • Cloud Computing: AWS
  • Scripting Language: Python, Bash, PowerShell
  • Version Control: Git
  • Network Administration

Timeline

Senior Operations Analyst

Citco International Support Services Ltd. PH-ROHQ
03.2017 - Current

IT Operations Analyst

Chevron
04.2013 - 12.2016

Windows Server Administrator

Stefanini Techteam
07.2011 - 03.2013

Network Systems - CCNA, Windows\Unix

UP IT Training Center

Bachelor of Science - Information Technology

FEU East Asia College
Kristoffer Ian Vinoya