KRISTINE MAE IBARRA
Panglao, Bohol
Summary
Experienced with managing client relationships and addressing customer concerns efficiently. Utilizes effective communication and problem-solving skills to resolve issues promptly. Strong understanding of customer service principles and maintaining high satisfaction levels.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Guest Relation Representative/Housekeeping
Moonviews Apartment
12.2016 - Current
Service Crew/Cashier
The French Baker
02.2016 - 05.2016
Internship (completed500 hours)
La Breza Hotel
09.2015 - 12.2015
Education
Bachelor of Science - Hotel and Restaurant Management
ICCT Colleges Foundation Inc.
San Mateo, Rizal12-2015
High School -
Kasiglahan Village National High School
Kasiglahan Village, San Jose, Rodriguez, Rizal04-2012
Elementary School -
Valencia Central Elementary School
Valencia, Bohol04-2008
Skills
- Customer relations and support
- Goal-oriented mindset
- Teamwork and collaboration
- Attention to detail
- Organizational skills
- Professionalism
Certification
- "BAR EXPOSURE PROGRAM" March22,2015 T.G.I Friday’s Galleria
- "SALES AND MARKETING" April12,2015 Bay Venue, H2O Hotel
- "F&B SERVICE" April12,2015 Bay Venue, H2O Hotel
- "FRONT DESK OPERATION" September14,2015 Shercon Resort & Ecology Park, Batangas
- "HUMAN RESOURCE MANAGEMENT" September14,2015 Shercon Resort & Ecology Park, Batangas
PERSONAL INFORMATION
English
Tagalog
Visayan
References
Jomari, Nasayao, Cook, 09093053060, Cabel Restaurant
Argey Caminos, Bartender, 09770410739, Cabel Restaurant
Micheal John Mojico, Lifeguard, 09489745617, Henann Resort
Disclaimer
I hereby affirm that all information above is to the best of my knowledge, true and correct.
Timeline
Guest Relation Representative/Housekeeping
Moonviews Apartment
12.2016 - Current
Service Crew/Cashier
The French Baker
02.2016 - 05.2016
Internship (completed500 hours)
La Breza Hotel
09.2015 - 12.2015
Bachelor of Science - Hotel and Restaurant Management
ICCT Colleges Foundation Inc.
High School -
Kasiglahan Village National High School
Elementary School -
Valencia Central Elementary School
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