Kristine Joy Mario
Customer Service Representative
San Jose
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level for a customer service representative position. Ready to help team achieve company goals. Dedicated and committed to the job and also being a goal-oriented, I efficiently give my best to whatever task I am asked to do. Fast learner and open minded with suggestions to enhanced productivity.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
Work History
Data Entry Clerk
Maria Gracia Pawnshop
San Jose Antique
05.2001 - 03.2022
- Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Accurately handled data entry for [Number] clients into company-based software.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Corrected data entry errors to prevent duplication or data degradation.
- Evaluated source documents to locate needed information.
Customer Service Associate
EPLDT-Ventus
ILoilo
09.2005 - 02.2006
* Receiving calls from network subscribers and providing them wit several solutions to resolve their concerns.
* Multi-tasking by listening attentively,answering respectfully and making a report for immediate and thorough solution.
* Helping clients/customers in an empathetic way.
Education
Bachelor of Arts - Psychology
Central Philippine University
Iloilo City 06.1993 - 10.1998
Skills
Professional and mature
reading general informations
As a persong living in a modern world,internet is a must. I get to read the day to day events all over the world as I open the Google chrome. Currents events are posted and it provides information and awareness of what is happenning around me.
Timeline
Customer Service Associate
EPLDT-Ventus
09.2005 - 02.2006
Data Entry Clerk
Maria Gracia Pawnshop
05.2001 - 03.2022
Bachelor of Arts - Psychology
Central Philippine University
06.1993 - 10.1998
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