Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kristine Jellie Pendon

Kristine Jellie Pendon

Administrative Assistant
Mendez-Nunez, Province Of Cavite

Summary

Dynamic administrative professional with proven expertise, excelling in critical thinking and customer relations. Adept at managing complex communications and resolving client issues, through effective problem-solving and interpersonal skills.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

Department Of Public Works And Highways
11.2019 - 06.2025

Disseminate and inform the Project Affected Persons (PAPs) that there would be a proposed government project (road widening/road opening) that could possibly affect them and their properties. Information dissemination is done through public consultation meetings and/or house to house visits. Discussion of the project timeline and implementation, explanation of documents needed for compliance, analysis of its authenticity and validation, afterwards process compensation. Tasked under Planning and Design Section, Environmental, Social and Right-of-Way (ESROW) Unit of DPWH.

Office Clerk

Emilio Aguinaldo College, Cavite Campus
07.2018 - 07.2019

Served as secretary to the Dean of the School of Engineering, Computer Science and Technology (SECAT) wherein I managed correspondences and inquiries to the students, faculty members and colleagues.

Customer Service Representative

IQor
11.2017 - 04.2018

Managing inbound/outbound calls which aims to resolve customer complaints effectively, and process their payments for their car loans under Capital One Auto Finance (COAF).

Education

Bachelor of Arts - Journalism

Cavite State University
Indang, Philippines
04.2001 -

Skills

    Critical thinking

    Verbal and written communication

    Interpersonal skills

    Office administration

    Administrative support

    Document control

    Problem-solving

    Customer and client relations

Timeline

Administrative Assistant

Department Of Public Works And Highways
11.2019 - 06.2025

Office Clerk

Emilio Aguinaldo College, Cavite Campus
07.2018 - 07.2019

Customer Service Representative

IQor
11.2017 - 04.2018

Bachelor of Arts - Journalism

Cavite State University
04.2001 -
Kristine Jellie PendonAdministrative Assistant