Summary
Overview
Work History
Education
Skills
Awards
References
Training
Timeline
Generic

Kristine Gaile Napicol

Dasma City

Summary

Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.

Overview

7
7
years of professional experience

Work History

Sales Representative

Air Flows Chicago
01.2024 - 09.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

Teacher Supervisor

Torch of Wisdom Montessori
03.2018 - 08.2024
  • Reduced disciplinary issues through the implementation of a comprehensive behavior management plan that includes clear expectations and consequences.
  • Streamlined scheduling processes to maximize instructional time while minimizing teacher workload.
  • Cultivated an inclusive learning environment by implementing differentiated instruction strategies for diverse learners within classrooms.
  • Ensured compliance with state and federal regulations by maintaining accurate records, submitting timely reports, and adhering to all policies and procedures.
  • Enhanced teacher performance by conducting regular classroom observations and providing constructive feedback.
  • Developed a mentoring program for new teachers, resulting in increased teacher retention and improved classroom management skills.

College Instructor

PTS College & Advanced Studies
03.2018 - 08.2024
  • Presented at conferences or other professional events on topics related to field expertise or pedagogical innovations in higher education settings.
  • Worked closely with academic advisors to identify at-risk students early in the semester and develop targeted intervention strategies for increased retention rates.
  • Enhanced student comprehension by utilizing a variety of teaching methods, including lectures, discussions, and group activities.
  • Served on college committees focused on improving academic programs, policies, or procedures for greater institutional effectiveness.
  • Improved overall class performance by providing regular feedback and tailored support to individual students.
  • Collaborated with colleagues on curriculum development, incorporating best practices for effective instruction and learning outcomes.

Financial Advisor

Pru Life UK
01.2020 - 01.2024
  • Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
  • Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
  • Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
  • Established new client relationships by conducting thorough needs assessments during initial consultations.
  • Worked closely with insurance providers to assess suitable coverage options tailored to individual client requirements for risk management purposes.
  • Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
  • Worked with clients to support understanding of rationale and details of financial strategies.
  • Ensured compliance with industry regulations and company policies while serving clients'' best interests.


Sales Operational Manager

Go IT PH
05.2023 - 01.2024
  • Full immersion in the sales department processes
  • Control of document workflow and report completion
  • Ensuring proper execution of job responsibilities by sales department employees
  • Execution of project tasks assigned by the sales department
  • Participation in team meetings and sales department training
  • Creation and adjustment of any sales reports (tables, forms, CRM)
  • Optimization of sales department processes
  • Execution of tasks assigned by the sales department manager
  • Call monitoring and quality control of managers' work
  • Mentoring of managers
  • Manages Sales and Educational Technology
  • Handles inbound and outbound calls about Fullstack Course and QA Courses
  • Monitor student's records and tracker
  • One of the Top Seller for the Company
  • Managed budgets for multiple projects, ensuring timely delivery and cost control.
  • Improved team productivity through effective communication, training, and performance evaluations.

Sales Development Manager

Go IT PH
01.2023 - 05.2023
  • Analyzed sales data to identify opportunities for improvement and created action plans to capitalize on those opportunities.
  • Facilitated cross-functional collaboration between sales, marketing, product development, and customer success teams for seamless execution of company-wide initiatives.
  • Aligned sales strategies with company objectives to drive overall business growth.
  • Increased sales revenue by implementing strategic growth initiatives and fostering strong client relationships.
  • Liaised with external stakeholders to form strategic partnerships with prospective clients.
  • Developed useful pricing models to maximize profit margins and generate leads.
  • Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.

Education

Master of Arts - Educational Management

National Teachers College
Manila, Metro Manila, Philippines
01.2022

Bachelor of Science - Education

PTS COLLEGE & ADVANCED STUDIES
Dasma, Cavite
03.2018

Skills

  • Communication

  • Management

  • Microsoft Word-Excel-Ppt

  • Leadership

  • Research

  • Microsoft Office Suite

  • Content Writing

  • Customer Service

  • Customer Relations

  • Sales strategy development

Awards

  • Cum Laude, 06/13
  • Certificate of Best in Practice Teaching, 06/13
  • Calabarzon Research Colloquium Presenter, 01/18
  • Licensed Professional Teacher, 01/18
  • Licensed Financial Advisor, 01/18

References

Mr. Robert Imperial, Sales Team Leader, 09464211317

Mr. Neil Angelo Atienza, Sales Unit Manager, 09477975375

Ms. Mai Maquiling, Colleague. 09477475233

Training

  • On the Job Training - Senior High School, PTS College & Advanced Studies, 01/2018
  • Entrepreneurship, Budget, and Finance, 01/2020


Timeline

Sales Representative

Air Flows Chicago
01.2024 - 09.2024

Sales Operational Manager

Go IT PH
05.2023 - 01.2024

Sales Development Manager

Go IT PH
01.2023 - 05.2023

Financial Advisor

Pru Life UK
01.2020 - 01.2024

College Instructor

PTS College & Advanced Studies
03.2018 - 08.2024

Teacher Supervisor

Torch of Wisdom Montessori
03.2018 - 08.2024

Master of Arts - Educational Management

National Teachers College

Bachelor of Science - Education

PTS COLLEGE & ADVANCED STUDIES
Kristine Gaile Napicol