Kristine Palillo
Operations Manager
Cavite City, Province Of Cavite
Summary
Dynamic Operations Manager with a proven track record at Auto King Mobile Mechanics Australia, skilled in performance monitoring and process improvement. Expert in data analysis and reporting, enhancing decision-making processes. Adept at team leadership and training, fostering a culture of compliance and excellence while driving operational success.
Overview
8
8
years of professional experience
Work History
Operations Manager
Auto King Mobile Mechanics Australia
08.2017 - Current
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Data Analyst
Auto King Mobile Mechanic
08.2017 - Current
- Produced monthly and weekly reports using advanced Google spreadsheet functions.
- Used statistical methods to analyze data and generate useful business reports.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Utilized data visualization tools to effectively communicate business insights.
Social Media Specialist
Auto King Mobile Mechanic
08.2017 - Current
- Managed social media accounts for Auto King mobile mechanic, Pink Slip Today, Mr Mechanic, and Car Pre Purchase
- Maintained company's social media presence by posting weekly content in Wordpress, Facebook, Google my business, and Pinterest
- Increased brand awareness by developing and implementing targeted social media campaigns.
- Obtained, attributed and wrote compelling captions and other text for photos, video, and other graphics for online use.
Education
Bachelor of Science - BS Sociology
Polytechnic University of The Philippines
Manila, Metro Manila, Philippines 04.2001 -
Skills
Operations and staff Management
AdWords Campaign Management, Build, and Optimization
Content Marketing
Solid Experience in Customer service, sales, and technical support
Solid experience in Quality, Training and Development
Analytical and problem solving skills
Performance monitoring
Process improvement
Data analysis and reporting
Customer relationship management (CRM)
Timeline
Operations Manager
Auto King Mobile Mechanics Australia
08.2017 - Current
Data Analyst
Auto King Mobile Mechanic
08.2017 - Current
Social Media Specialist
Auto King Mobile Mechanic
08.2017 - Current
Bachelor of Science - BS Sociology
Polytechnic University of The Philippines
04.2001 -