Kristine Manitas
Customer Service & Billing Professional
Antipolo
Summary
Dedicated professional with extensive experience across various industries, recognized for consistently delivering exceptional quality and service. Proven track record of performance excellence and commitment to client satisfaction. Strong ability to adapt and thrive in dynamic environments, driving results through effective problem-solving and teamwork.
Overview
12
12
years of professional experience
Work History
Billing Representative II
Tenet Global Business Center, Inc.
03.2026 - Current
- Denied claims were reviewed, rejection reasons identified, and billing discrepancies corrected.
- Balanced accounts receivable records were maintained through payment and adjustment posting.
- Outstanding payer balances were reduced through follow-up on aging claims.
- Billing compliance and data accuracy were supported through review of claim codes and payment records.
Provider Services Representative
Carelon Global Solutions
09.2024 - 03.2026
- Assisted healthcare providers with claims processing, eligibility verification, and benefits inquiries to ensure accurate and timely resolution.
- Maintained compliance with HIPAA and company policies while handling sensitive patient and provider information.
Content Moderator
TaskUs Inc
07.2022 - 08.2024
- Participated in regular training sessions to enhance understanding of digital safety and content management.
- Reviewed user reports of potentially harmful or offensive content, taking appropriate action in a timely manner.
Chat Support Rep & Cash App Agent
Accenture
07.2019 - 07.2022
- Provided real-time live chat assistance to technicians on internet phone concerns.
- Accurately posted customer payments and reconciled transactions using Salesforce and internet-based tools to ensure proper account application.
- Generated, reviewed, and analyzed financial reports and daily logs using Microsoft Excel (VLOOKUP, PivotTables, filters) for auditing and tracking purposes.
Online ESL Teacher
YBM PNT INC
01.2015 - 06.2019
- Developed and delivered engaging English language lessons to students of varying proficiency levels.
- Fostered an environment of curiosity and exploration, encouraging students to ask questions and express themselves freely in English.
Education
Bachelor of Secondary Education, Major in English
ICCT Colleges Foundation Inc.
CaintaSan Jose National High School
AntipoloTeofila Rovero Elementary School
AntipoloSkills
Claims handling and eligibility assessment
Content oversight
Client relationship management
Dedication to quality
Excel proficiency
Effective communication
Medical billing and compliance with HIPAA
Eagerness to learn
Personal Information
Age: 31 years old
Gender: Female
Date of Birth: August 07, 1995
Civil Status: Single
Nationality: Filipino
Reference
- Rica Vanessa Marco
09165406828
- Jenoel Santos
09555281447
Timeline
Billing Representative II
Tenet Global Business Center, Inc.
03.2026 - Current
Provider Services Representative
Carelon Global Solutions
09.2024 - 03.2026
Content Moderator
TaskUs Inc
07.2022 - 08.2024
Chat Support Rep & Cash App Agent
Accenture
07.2019 - 07.2022
Online ESL Teacher
YBM PNT INC
01.2015 - 06.2019
Teofila Rovero Elementary School
San Jose National High School
Bachelor of Secondary Education, Major in English
ICCT Colleges Foundation Inc.