Summary
Overview
Work History
Education
Skills
Timeline
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KRISTINE FRATINI

KRISTINE FRATINI

MANILA

Summary

Self-motivated Front Desk highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

1808
1808
years of professional experience

Work History

Front Desk Receptionist

Wynn Plaza Association.Inc
Malate Manila
12.2023 - Current
  • Preserved office security by following safety procedures and controlling access via reception desk.
  • Used company badging system to create badges for new employees and visitors.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Completed basic bookkeeping and document filing.
  • Used company bagging system to create badges for new employees and visitors.
  • Assisted with scheduling appointments for clients and visitors.

Franchise Officer

Unified Product and Services
Quezon City
11.2018 - 09.2019
  • Participated in regular meetings with upper management regarding progress updates on current initiatives.
  • Investigated suspicious persons and situations and illegal activity in patrol area.
  • Resolved conflicts between employees or departments that arose due to misunderstandings or miscommunication.
  • Managed personnel and vehicles entering crime scenes to preserve integrity of evidence.

Telemarketer

TV Shopping Inc
Makati City
12.216 - 06.2017
  • Broke down objections using friendly, persuasive strategies.
  • Followed up on sales leads through outbound calling.
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
  • Cross-sold additional products and services to purchasing customers.
  • Resolved customer complaints by escalating calls to proper department.

Education

Some College (No Degree) -

Our Lady of Fatima University
Quezon City

Skills

  • Cash Handling
  • Office Organization
  • File Organization
  • Guest Relations
  • Customer Service
  • Front Office Management
  • Mail Sorting
  • Office Management

Timeline

Front Desk Receptionist

Wynn Plaza Association.Inc
12.2023 - Current

Franchise Officer

Unified Product and Services
11.2018 - 09.2019

Some College (No Degree) -

Our Lady of Fatima University

Telemarketer

TV Shopping Inc
12.216 - 06.2017

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KRISTINE FRATINI