Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Languages
Timeline
Generic

Kristille Teñosa

Davao City, Davao

Summary

Proven leader with a track record of enhancing operational efficiency and customer satisfaction at Arch Well Wellness Center. Skilled in team coordination and customer relationship building, I excel in transforming challenges into opportunities for growth. Demonstrated expertise in financial accuracy and staff development, significantly improving service quality and team performance.

Overview

7
7
years of professional experience

Work History

Restaurant Manager

Arch Well Wellness Center
04.2022 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Counter Checker

Southwood Mindanao
12.2018 - 08.2019
  • Complied with all company policies and procedures for optimal efficiency in counter checking tasks.
  • Reduced discrepancies in stock levels by diligently identifying errors during the counter checking process.
  • Ensured timely order processing with thorough counter checking of purchased items.
  • Handled returns and exchanges professionally, ensuring customer satisfaction while adhering to store policies.

Cashier

Sen Ton Whan Seafood Restaurant
12.2017 - 11.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Computer Based- Accountancy - Accounting Technology

AMA Computer Learning Center
Davao City, Davao, Philippines

Skills

  • Team Coordination
  • Customer Relationship Building
  • Team Leadership

Accomplishments

  • Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.

Additional Information

I’m also a Certified Emergency reserve responder. I attended some seminars and trainings on what to do during calamities, accidents and basic First Aide.

Languages

English
Upper intermediate (B2)

Timeline

Restaurant Manager

Arch Well Wellness Center
04.2022 - Current

Counter Checker

Southwood Mindanao
12.2018 - 08.2019

Cashier

Sen Ton Whan Seafood Restaurant
12.2017 - 11.2018

Computer Based- Accountancy - Accounting Technology

AMA Computer Learning Center

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Kristille Teñosa