Kristien Dyanne Sicat

Government Intern of DOLE designated at the National Bureau of Investigation-Ilocos Regional Office (NBI-IRO)

• Supported daily clearance processing operations
• Aids in the preparation of the daily clearance processed production reports
• Performed general office clerical duties such as answering telephone calls with professionalism and accuracy, sorting files, scanning, photocopying, and organizing documents to maintain an efficient office environment
• Assisted in document processing records management
• Supported preparation of reports and office communications
• Provided basic frontline assistance ensuring they were assisted or directed appropriately
• Responded to public inquiries providing exceptional customer service to clients and visitors, and resolving issues
• Performed data entry and organized case-related files
• Maintained strict confidentiality, data privacy and followed government protocols
• Helped with research assignments, presentation design and various administrative tasks.

• Researched and created engaging content for various digital platforms.
• Edited and proofread articles to ensure clarity, accuracy, and adherence to guidelines.
• Utilized SEO best practices to enhance organic search visibility of published content.
• Completed thorough research into assigned topics.
• Proved successful working within tight deadlines and a fast-paced environment.
• Ensured accuracy and consistency in all written materials through diligent proofreading and editing.
• Developed content for variety of topics, ranging from technical to lifestyle, for multiple websites.
• Managed social media accounts, growing follower base through engaging and informative posts.

• Assisted in cataloging and organizing library materials for improved accessibility.
• Supported library staff in executing daily operations and maintaining inventory.
• Facilitated patron inquiries by providing information and assistance with resources.
• Supervised volunteers in specific duties including shelving. retrieving, processing, and special projects.
• Maintained cleanliness and organization of library spaces to enhance user experience.