Kristian Jake Arguelles
Manila, Metro Manila
Summary
Dynamic and dedicated professional with extensive experience as a Food Delivery Driver at Foodpanda, excelling in customer service and efficient route planning. Proven ability to handle cash transactions accurately while maintaining high satisfaction ratings. Strong problem-solving skills and a flexible schedule contribute to timely and safe deliveries.
Overview
6
6
years of professional experience
Work History
Food Delivery Driver
Foodpanda
Manila, Metro Manila, Philippines
08.2022 - 11.2023
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Developed strong relationships with restaurant partners to promote seamless order pickups and dropoffs.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Handled cash transactions accurately, maintaining financial integrity during each shift.
Waiter
Manila, Metro Manila, Philippines
09.2017 - 10.2017
- This is a part time job.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Serving food and drinks.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Education
GED -
Victorino Mapa Highschool
Manila, Metro Manila, Philippines12-2015
Skills
- Problem-solving
- Customer service
- Quick learner
- Hardworking and responsible
- Safe driving
- Food handling
- Safe food handling
- Flexible schedule
- Customer communication
- Late shift availability
- Valid Driver's license
- GPS navigation
- Route planning
- Safety awareness
- Payment handling
- Delivery confirmations
- Phone orders
- Heavy lifting
- Order verification
- Loading and unloading
- Smartphone use
Timeline
Food Delivery Driver
Foodpanda
08.2022 - 11.2023
Waiter
09.2017 - 10.2017
GED -
Victorino Mapa Highschool