KRISTETA L. GANDO
Mandaluyong City
Summary
To enhance my educational and Professional skills in a stable and dynamic works. To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CASHIER
LUCKY 8 STAR QUEST INC.
11.2023 - Current
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Waitress
Manila Lutos Hotel
08.2022 - 10.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Cashier/Waitress
Mr.Samgyup Grill and Restaurant
01.2020 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Waitress
Ph12 Sorsogon
01.2019 - 01.2020
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Assistant Cook
Marions Garden
01.2018 - 01.2018
- Prepared and cooked meals according to recipes and customer specifications.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Verified proper portion sizes to consistently attain high food quality standards.
Education
Bachelor of Science - Hospitality Management
St. Louise De Marillac College of Sorsogon
Sorsogon, Province Of Sorsogon, Philippines01.2019
High School - undefined
Sorsogon National High School
01.2015
Elementary School - undefined
Pangpang Elementary School
01.2011
Skills
- Good Communication Skill
- Can handle Guest complain
- Multi-tasking
- Adaptability
- Can operate POS/Computer
- Cash handling
- Customer service
Certification
- National Certificate NCII Holder
- Housekeeping NCII
- Food and Beverage service NCII
- Front Office NCII
- Bread and Pastry Production NCII
- National Certificate III (NCIII) Holder
- Events Management Services March2019
- Member in Good Standing Council of Hospitality Management Students (COHMS) April24,2019
- Member in Good Standing Society of St. Vincent de Paul April24,2019
References
Lyne, Billedo, Assistant Manager, 09275570169
Training
- 2nd Regional Food and Travel Expo (REFTEX)2018 Aug.10-11,2018
- Techniques in Tour Guiding
- Cruise Line Industry: The International Perspective
- Culinary Techniques
- Bartending Demo
- The Work of Flight Attendant
- Rediscovering Philippine Cuisine: From Local to Global Perspective Albay Astrodome, Legazpi City
- 1st Regional Food and Travel Expo (REFTEX)2017 Sept.29-30,2017
- Trends, Craft Cocktail and Bacardi Legacy
- Trends in Hotel and Gaming Management
- Innovative Cake Decorating
- Tour Guiding Techniques Albay Astrodome, Legazpi City
Disclaimer
I hereby certify that the above information’s are true and correct to the best of my knowledge and belief. KRISTETA LANUZA GANDO Applicant
PERSONAL DATA:
- AGE :26
- BIRTH DATE : December18,1998
- GENDER : Female
- RELIGION : Roman Catholic
- HEIGHT :5’2
- WEIGHT :57kg
- CITIZENSHIP : Filipino
- CIVIL STATUS : Single
Languages
English
Tagalog
Bicol
Timeline
CASHIER
LUCKY 8 STAR QUEST INC.
11.2023 - Current
Waitress
Manila Lutos Hotel
08.2022 - 10.2023
Cashier/Waitress
Mr.Samgyup Grill and Restaurant
01.2020 - 01.2022
Waitress
Ph12 Sorsogon
01.2019 - 01.2020
Assistant Cook
Marions Garden
01.2018 - 01.2018
High School - undefined
Sorsogon National High School
Elementary School - undefined
Pangpang Elementary School
Bachelor of Science - Hospitality Management
St. Louise De Marillac College of Sorsogon
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