KRISTENE JOY DUYA
Senior Management Specialist
Makati City, Metro Manila,00
Summary
Experienced Senior Associate enthusiastic about taking on a exciting new challenges. Analytical and flexible approach to solving problems. Driven to optimize processes and streamline operations for team efficiency. Dynamic communicator with disciplined approach.
Overview
9
9
years of professional experience
4
4
Certifications
Work History
Senior Associate, Contract Management
Kyndryl
09.2021 - 06.2024
- Acted as gatekeeper and as the single point of contact for the clients of account.
- Successfully managed End-to-End (E2E) process within assigned accounts/projects which meets stakeholders business needs and positively contributes to key performance indicators and metrics by achieving targets.
- Coordinated across global cross-functional owners to plan and prepare operational deliverables.
- Designing visual representations of data to aid in storytelling. This may include expertise in business intelligence, data analysis, dashboards, business intelligence reporting, business metrics, and operational reporting.
- Drafting proposal and other documents for project requirements and audit.
- Evaluating feedback within processes to ensure improvement and effectiveness, quality, and efficiency. This may include expertise in change management, operational excellence and efficiency, and performance improvement
RFS Coordinator
IBM
01.2017 - 08.2021
- Provided administrative support to Project managers, creates in proposal and reports of the account.
- Organize and maintain project documents and database.
- Prepares materials for the meeting with stakeholders, follows up on important actions and decisions from meetings to meet metrics of the account.
- Leads trainings and knowledge transfer to the team.
Bid Support Specialist
IBM
01.2016 - 01.2017
- Communicates with external clients in which entails the updating of quote contract, reconciliation, before moving the project to another phase.
- Provides support to business approved opportunity in scope of the account. Services would include but are not limited to bid facilitation, proposal development, document production, bid Solution Design & Delivery
Admin Assistant
Unilab
05.2015 - 01.2016
- Completes delegated adhoc task from executives in an efficient and timely manner.
- Prepares reports and necessary documents for meetings.
- Handles the team budget quarterly.
- Prepares reimbursement and invoicing receipts request from Managers.
- Organizing, scheduling appointments, assisting staff members, and drafting correspondences or messages.
Education
Bachelor of Science - Marketing Management
Trinity University of Asia
New Manila, Quezon City, Metro Manila 05.2001 -
Skills
Project Management
Agile and Design Thinking
Bid Support
Contract Management
Training and mentoring
Certification
PMBOK Guide 6th Edition
Timeline
Leadership Behavior Emphatic Certificate Program
08-2022
PMBOK Guide 6th Edition
02-2022
CAPM Project Management Key Concept
01-2022
Senior Associate, Contract Management
Kyndryl
09.2021 - 06.2024
Agile Methodology
07-2018
RFS Coordinator
IBM
01.2017 - 08.2021
Bid Support Specialist
IBM
01.2016 - 01.2017
Admin Assistant
Unilab
05.2015 - 01.2016
Bachelor of Science - Marketing Management
Trinity University of Asia
05.2001 -
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