Kristel Joy Parreño

• Expertly managed seller chat support, swiftly

resolving queries on product listings, account

management, and transactions.

• Proficiently handled customer calls, providing

solutions for product details, orders, and refund.

• Skilled in problem resolution, adept at

troubleshooting technical issues for sellers and

customers, ensuring seamless operations.

• Demonstrated in-depth product knowledge,

effectively training users and aiding in sales

optimization.

• Committed to customer satisfaction,

continuously refining service processes and

meticulously documenting interactions for

quality assurance.

• Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
• Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
• Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
• Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.

• Worked to ensure a neat and attractive sales

environment, and assist customers in finding

the suitable product they are looking for.

• Consistently surpassed sales quotas by

implementing effective sales strategies and

equipping providers with powerful product

knowledge.

• Build lasting relationships with customers by

contacting them to follow up on purchases,

suggest purchase options and invite them to

upcoming events.