Kristela Sarmiento
Taguig City,Philippines
Summary
Dedicated Kitchen Supervisor with excellent interpersonal skills and a commitment to providing exceptional customer service and creating a positive work environment.
Overview
14
14
years of professional experience
Work History
Line cook
Casa Zaragoza
Pateros, Philippines
04.2026 - Current
- Prepared diverse dishes following established recipes, ensuring exceptional taste and quality.
- Maintained organised, clean kitchen environment, consistently exceeding health inspection standards.
- Developed extensive knowledge of various cuisines, enhancing culinary skills and expertise.
Kitchen Shift Leader
Nono's / EAT DRINK INNOVATE INC.
Taguig City
05.2022 - 11.2023
- Coordinated staff shifts and trained kitchen personnel to uphold service standards.
- Developed and enforced hygiene policies to ensure all kitchen operations were compliant with health and safety regulations.
- Monitored food supply and ordered essential ingredients to ensure uninterrupted kitchen operations.
- Led kitchen team by exemplifying strong work ethic and professionalism.
Customer Service Representative
Concentrix
Mandaluyong City, Philippines
07.2021 - 09.2021
- Resolved customer complaints and inquiries professionally to maintain positive customer relationships.
- Coordinated with departments to achieve customer service objectives and enhance overall customer satisfaction.
- Executed daily customer service tasks, including data entry and order processing, to support operational efficiency.
Chef De Partie (Ovation of the seas)
Royal Caribbean Cruise Lines
Miami, Florida
01.2017 - 04.2018
- Managed high-volume kitchen operations, overseeing up to 10 cooks to maintain quality and efficiency.
- Led, trained, and motivated diverse kitchen staff to enhance teamwork and service quality.
- Skilled in creating new recipes and menu items that simultaneously meet customer needs and maximise profits.
- Assigned to multiple venues including Wonderland-Ice, Sorentos, Michael's Pub, Breakfast in Solarium, Crew Galley, Sandwich, and Room Service, ensuring smooth operations across all stations.
- Monitored and documented food production and presentation.
Commis Chef (Enchantment/Anthem/Ovation of the sea
Royal Caribbean International
Miami, United states of America
12.2014 - 01.2017
- Prepared ingredients by chopping, mixing, and organising for line cooks, optimising workflow during busy periods.
- Assisted with diverse food preparation tasks, chopping vegetables and garnishes to support high-volume shifts.
- Washed, peeled, and chopped ingredients, ensuring readiness for efficient cooking preparation.
- Managed food supplies and organisation at pantry and buffet stations to ensure smooth service.
Service Crew / Cook
Cafe France/ Sta Search Asia
Makati
11.2012 - 03.2014
- Utilised various kitchen equipment and tools to prepare high-quality dishes.
- Coordinated with wait staff to ensure accurate and timely service delivery.
- Developed menu plans and managed inventory to ensure efficient kitchen operations.
Education
Bachelor of Science - Tourism Management
University of Makati
04-2013
High School -
Benigno Ninoy Aquino High School
04-2009
Primary -
Comembo Elementary School
03-2005
Baking And Pastry NCII -
TESDA
01-2025
Skills
- Teamwork
- Leadership
- Time management
- Safe food handling
Languages
FILIPINO
References
- Melanie Brina, Manager, Cafe France SM Megamall, melaniebrina06@gmail.com
- Philip Aberia, Kitchen Manager, Nono's, 09165304253
Timeline
Line cook
Casa Zaragoza
04.2026 - Current
Kitchen Shift Leader
Nono's / EAT DRINK INNOVATE INC.
05.2022 - 11.2023
Customer Service Representative
Concentrix
07.2021 - 09.2021
Chef De Partie (Ovation of the seas)
Royal Caribbean Cruise Lines
01.2017 - 04.2018
Commis Chef (Enchantment/Anthem/Ovation of the sea
Royal Caribbean International
12.2014 - 01.2017
Service Crew / Cook
Cafe France/ Sta Search Asia
11.2012 - 03.2014
Bachelor of Science - Tourism Management
University of Makati
High School -
Benigno Ninoy Aquino High School
Primary -
Comembo Elementary School
Baking And Pastry NCII -
TESDA