Kristel V. Maglaque
Cabiao,NUE
Summary
Seeking for a challenging career in a reputable company that provides opportunity for young professionals. Being able to utilize the knowledge I have acquired from school and from my previous work experience to continue grow personally and professionally. I allow myself to learn new things and make the best skills in my chosen career.
Overview
7
7
years of professional experience
Work History
Receptionist
Medcare Women & Children Hospital
Dubai, United Arab Emirates
09.2018 - 11.2023
- Company Overview: Manned almost entirely by women, Medcare is proud to present its Women & Children Hospital in Dubai that offers comprehensive range of services ranging from preventative health checks to uro-gynaecological and advanced gynaecological surgery. At Medcare we offer wide range of specialties including gynaecology, neonatal, foetal medicine and paediatric care, with a holistic approach.
- OP visit entry/Patient’s registration
- Preparing claim forms
- Insurance eligibility checking
- EMR procedure entry
- Laboratory/OP procedure entry
- Applying insurance approvals
- Answering insurances’ queries (justifications)
- Preparing and typing medical report for blood test
- Calling/updating the patients for insurance approvals/rejections
- Booking appointments and referrals
- Confirming appointment
- Calling no show patients
- Dispatching Patients (giving instructions for blood tests/ultra sound)
- Typing EDD certificate
- Sick Leave attestation
- Closing and monitoring pending bill everyday
- Calling patients with unpaid bills
- Checking e-mails and calling patients for their queries
- Dealing with patient’s complaints
- Daily ultrasound monitoring (if billed)
- Preparing Radiology requests.
Receptionist
Al Safwa Radiology Centre
Sharjah, United Arab Emirates
09.2017 - 07.2018
- Company Overview: Al Safwa Radiology Centre, is a leading private provider of diagnostic imaging service in the UAE. We bring the most skilled professionals in the field, together with cutting edge technology under one roof, providing efficient and reliable solutions for doctors, hospitals and private healthcare providers who require a broad range of diagnostic testing and health screening services.
- Answering phone calls (Attending to the concern / Relaying the call to concern person)
- Booking Appointment for upcoming patients
- Making Invoices
- Photocopying / Scanning documents
- Entering Patient data into the system
- Collecting Payments from patients
- Seeking approval from Insurance Company (depending on the patient’s insurance)
- Attending to whatever tasks assigned to me.
Travel Agent
Nekkiral’d’s Travel and Tours
Cabiao, Nueva Ecija, Philippines
04.2017 - 07.2017
- Company Overview: A travel agency that provides travel and tourism related services to the public on behalf of suppliers such as activities, airlines, hotels and package tours.
- Answering phone calls about inquiries on the current tour packages.
- Sending quotations to the customers about their inquiry.
- Booking tickets to different destinations (Domestic and International).
- Updating social media accounts about the current tour packages.
- Attending to whatever tasks assigned to me.
Municipality of Cabiao
Cabiao, Nueva Ecija, Philippines
11.2016 - 03.2017
- Company Overview: Cabiao is a first class urban municipality in the province of Nueva Ecija, Philippines. Given its strategic location and business-friendly environment, the town has become one of the fastest growing and booming economy in the province. Rice production is still a major industry mainly because of vast agricultural land ideal for cultivation.
- Encoding newly arrived supplies from DSWD in the system
- Answering phone calls (Attending to the concern / Relaying the call to concern person)
- Arranging / Organizing meeting for different departments
- Photocopying / Scanning documents
- Designated in filing files
- Coordinating with other departments
- Attending to whatever tasks the manager has assigned me to do.
Education
Bachelor Science in Business Administration - Marketing Management
General de Jesus College
03.2017
High School - undefined
Camba High School
01.2010
Skills
- Technological
- Microsoft Office: Excel, Word, PowerPoint
- Computer Literate & Internet savvy
- Customer Care
- Proven customer service and organizational skills
- Able to answer telephone calls and assist customers efficiently
- Interpersonal
- Knowledge of business principles
- Ability to work independently
- Excellent team building and coordination
- Detail oriented; able to multi-task
- Great attention to detail
- Communication
- Strong Communication Skills
- Fluent in English (Spoken & Written)
Accomplishments
- Provided exceptional support to managers and co-workers the best way I can.
- Able to balance school activities, classes and OJT.
- Established a good working relationship with co-workers.
PERSONAL INFORMATION
Filipino, English
Training
- Personal Finance Seminar “ The Secret of Becoming Rich” Speaker: Mr. Chinkee Tan
- Feb. 19, 2014
- Financial Literacy Caravan “Initial Steps to Success”
- Business Congress “ What does it takes to be successful” Speaker: Mr. Paulo Tibig
- Oct. 1, 2015
- Business Congress “ Secret of Business Success” Speaker: Mr. Jayson Lo
- Feb. 11, 2016
Timeline
Receptionist
Medcare Women & Children Hospital
09.2018 - 11.2023
Receptionist
Al Safwa Radiology Centre
09.2017 - 07.2018
Travel Agent
Nekkiral’d’s Travel and Tours
04.2017 - 07.2017
Municipality of Cabiao
11.2016 - 03.2017
High School - undefined
Camba High School
Bachelor Science in Business Administration - Marketing Management
General de Jesus College