Kristel J. Dominguez
Teresa, Province Of Rizal
Summary
Experienced with in-depth knowledge of subject matter, ensuring accurate and effective guidance. Utilizes critical thinking and problem-solving skills to address complex challenges. Track record of effective communication and collaboration in diverse team settings.
Overview
4
4
years of professional experience
Work History
SME OPAS
WNS Globale Services Inc. Travel Account
01.2025 - Current
- Delta Air Lines (January 2025 - Present)
Subject Matter Expert
WNS Global Services Inc. Travel Account Voice
04.2025 - 07.2025
Subject Matter Expert
WNS Global Services Inc. Travel Account
10.2022 - 01.2025
- Delta Air Lines (October 2022 - January 2025)
Sr. Associate - Ops
WNS Global Services Inc. Travel Account
09.2022 - 10.2022
- Delta Air Lines (September 2022 - October 2022)
Associate - Ops
WNS Global Services Inc. Travel Account
10.2021 - 08.2022
- Delta Air Lines (October 2021 - August 2022)
Education
BA - Communication
Adamson University
01.2021
Humanities & Social Sciences
Siena College of Taytay
Taytay, Rizal01.2019
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San Isidro National High School
01.2017
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Eulogio Rodriguez Integrated School
01.2013
Skills
- Time management
- Teamwork and collaboration
- Multitasking Abilities
- Active listening
- Organizational skills
- Task prioritization
- Training and mentoring
- Decision-making
- Strong analytical skills
- Customer focus
- Strategic thinking
- Creative solutions
Accomplishments
- Worked closely with team members responsible for launching the account to support the development and implementation of the Delta Air Lines Voice project in Cape Town, South Africa.
Timeline
Subject Matter Expert
WNS Global Services Inc. Travel Account Voice
04.2025 - 07.2025
SME OPAS
WNS Globale Services Inc. Travel Account
01.2025 - Current
Subject Matter Expert
WNS Global Services Inc. Travel Account
10.2022 - 01.2025
Sr. Associate - Ops
WNS Global Services Inc. Travel Account
09.2022 - 10.2022
Associate - Ops
WNS Global Services Inc. Travel Account
10.2021 - 08.2022
Humanities & Social Sciences
Siena College of Taytay
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San Isidro National High School
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Eulogio Rodriguez Integrated School
BA - Communication
Adamson University
Disclaimer
I hereby certify that the above information was true and correct.
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