Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Disclaimer
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Kristel J. Dominguez

Kristel J. Dominguez

Teresa, Province Of Rizal

Summary

Experienced with in-depth knowledge of subject matter, ensuring accurate and effective guidance. Utilizes critical thinking and problem-solving skills to address complex challenges. Track record of effective communication and collaboration in diverse team settings.

Overview

4
4
years of professional experience

Work History

SME OPAS

WNS Globale Services Inc. Travel Account
01.2025 - Current
  • Delta Air Lines (January 2025 - Present)

Subject Matter Expert

WNS Global Services Inc. Travel Account Voice
04.2025 - 07.2025

Subject Matter Expert

WNS Global Services Inc. Travel Account
10.2022 - 01.2025
  • Delta Air Lines (October 2022 - January 2025)

Sr. Associate - Ops

WNS Global Services Inc. Travel Account
09.2022 - 10.2022
  • Delta Air Lines (September 2022 - October 2022)

Associate - Ops

WNS Global Services Inc. Travel Account
10.2021 - 08.2022
  • Delta Air Lines (October 2021 - August 2022)

Education

BA - Communication

Adamson University
01.2021

Humanities & Social Sciences

Siena College of Taytay
Taytay, Rizal
01.2019

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San Isidro National High School
01.2017

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Eulogio Rodriguez Integrated School
01.2013

Skills

  • Time management
  • Teamwork and collaboration
  • Multitasking Abilities
  • Active listening
  • Organizational skills
  • Task prioritization
  • Training and mentoring
  • Decision-making
  • Strong analytical skills
  • Customer focus
  • Strategic thinking
  • Creative solutions

Accomplishments

  • Worked closely with team members responsible for launching the account to support the development and implementation of the Delta Air Lines Voice project in Cape Town, South Africa.

Timeline

Subject Matter Expert

WNS Global Services Inc. Travel Account Voice
04.2025 - 07.2025

SME OPAS

WNS Globale Services Inc. Travel Account
01.2025 - Current

Subject Matter Expert

WNS Global Services Inc. Travel Account
10.2022 - 01.2025

Sr. Associate - Ops

WNS Global Services Inc. Travel Account
09.2022 - 10.2022

Associate - Ops

WNS Global Services Inc. Travel Account
10.2021 - 08.2022

Humanities & Social Sciences

Siena College of Taytay

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San Isidro National High School

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Eulogio Rodriguez Integrated School

BA - Communication

Adamson University

Disclaimer

I hereby certify that the above information was true and correct.

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Kristel J. Dominguez