Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KRISTA AIZEL RUFINO

Cagayan De Oro, Province Of Misamis Oriental

Summary

Experienced with cash handling, customer service, and transaction processing. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency.

Overview

13
13
years of professional experience
1
1
Certification

Work History

CASHIER B

Cagayan De Oro City Water District
01.2024 - Current
  • Issue checks for approved Disbursement Vouchers received
  • Monthly reconciliation of 26 Bank Accounts against Report of Checks Issued
  • Prepare and Submit monthly accountability reports of Official Receipts and Checks
  • Request and file bank statements of 29 bank accounts
  • Officer-in-Charge of the Cash and Disbursement Section of the Cash Management Division under the Finance Department
  • Authorized alternate bank cheque signatory
  • Check various reports by my officemates/subordinates
  • Monitor cheque inventory
  • Monitor bank account activity to avoid dormancy of accounts
  • Liquidate cash advances as an accountable officer
  • Assist in cash counting tellers' remittances for deposit slip preparation
  • Assist in collection of water bill payments (teller)

PROPERIES/SUPPLIES OFFICER B

Cagayan De Oro City Water District
01.2019 - 12.2023

Detailed at the Cash Management Division.

Collection Section from January 2019-July 2021

  • Check tellers' Cash receipt register report
  • Assist in the Collection of water bill payments (tellering)
  • Consolidate tellers' tax collection and prepare summary report
  • Receive bank collection summary, forward to posting department and prepare summary report
  • Prepare Monthly accountability report of Official Receipts
  • Prepare Summary report of accounts with penalties for waiver

Cashier Section from July 2021-December 2023

  • Issue checks for approved disbursement vouchers received
  • Monthly reconciliation of bank accounts
  • Prepare accountability report for checks and Official Receipts
  • Request and file bank statements
  • Assist in the collection of water bill payments
  • Monitor bank accounts activity to avoid dormancy
  • Assist in cash counting tellers' remittances for deposit slip preparation

Admin Aide

Cagayan De Oro City Water District
09.2016 - 01.2019
  • Check tellers' Cash receipt register report
  • Assist in the Collection of water bill payments (tellering)
  • Consolidate tellers' tax collection and prepare summary report
  • Receive bank collection summary, forward to posting department and prepare summary report
  • Prepare Monthly accountability report of Official Receipts
  • Prepare Summary report of accounts with penalties for waiver

Job Order

Cagayan De Oro City Water District
01.2016 - 09.2016
  • Check tellers' Cash receipt register report
  • Assist in the Collection of water bill payments (tellering)
  • Consolidate tellers' tax collection and prepare summary report
  • Receive bank collection summary, forward to posting department and prepare summary report
  • Prepare Monthly accountability report of Official Receipts
  • Prepare Summary report of accounts with penalties for waiver

Sales Officer

Smart Communications, Inc.
10.2014 - 04.2015
  • Assisted customers by identifying their needs and providing appropriate product recommendations to drive sales
  • Handled customer complaints, ensuring prompt resolution and customer satisfaction.
  • Identified and connected with potential clients to generate new business opportunities.

Customer Management Assistant

LBP Service Corporation
06.2013 - 10.2014

Assigned at a Smart Retail Store in Cagayan de Oro City

  • Assisted customers by identifying their needs and providing appropriate product recommendations to drive sales
  • Handled customer complaints, ensuring prompt resolution and customer satisfaction.
  • Identified and connected with potential clients to generate new business opportunities.

Cashier

Mirof Services, Inc.
11.2012 - 04.2013

Assigned in a Smart Retail Store in Cagayan de Oro City

  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Prepare cash and check deposits for bank pickups

Education

MASTER IN BUSINESS MANAGEMENT -

Capitol University
Cagayan De Oro
03-2019

Bachelor of Science - Information Management

XAVIER UNIVERSITY - ATENEO DE CAGAYAN
Cagayan De Oro
03-2012

Skills

  • Microsoft Office (Word, Excel, Outlook)
  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cash register operation
  • Report preparation

Certification

Civil Service Professional Eligibility

October 2012

Timeline

CASHIER B

Cagayan De Oro City Water District
01.2024 - Current

PROPERIES/SUPPLIES OFFICER B

Cagayan De Oro City Water District
01.2019 - 12.2023

Admin Aide

Cagayan De Oro City Water District
09.2016 - 01.2019

Job Order

Cagayan De Oro City Water District
01.2016 - 09.2016

Sales Officer

Smart Communications, Inc.
10.2014 - 04.2015

Customer Management Assistant

LBP Service Corporation
06.2013 - 10.2014

Cashier

Mirof Services, Inc.
11.2012 - 04.2013

MASTER IN BUSINESS MANAGEMENT -

Capitol University

Bachelor of Science - Information Management

XAVIER UNIVERSITY - ATENEO DE CAGAYAN
KRISTA AIZEL RUFINO