Krishia Janine Gubaton
Tarlac City
Summary
Precise and organized with extensive knowledge of fast-paced office settings and software use. Committed to quality organization and office management with solutions-oriented problem-solving capabilities. Proven history of modernizing offices and enhancing overall productivity. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Social Media Manager
Fast Lawnscapes
Palmetto, Parish Florida
08.2021 - 12.2021
- Analyzed and reported social media and online marketing campaign results.
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Promoted successful outcome of web development strategy by aligning consistent brand messaging and visual designs across digital outlets.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Communicated with followers to promptly respond to queries and monitor reviews.
- Created actionable plans to grow and maintain followers through Twitter, Facebook and Instagram.
- Increased customer engagement through social media.
- Identified target market and key segments through in-depth analysis of markets and related trends.
- Set clearly defined goals to drive customer retention, brand awareness and website or social media traffic.
- Worked with department personnel to deliver brand consistency in social media messages.
- Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
General Virtual Assistant
Paypal Account
India
12.2020 - 07.2021
- Managed electronic and paper filing systems by updating paperwork, maintaining documents and accurately recording information.
- Maintained supervisor's calendar and set up reminders for meetings and appointments.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Coordinated Skype calls across multiple time zones.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Managed CRM input, exports and clean up.
- Developed complex reports in Excel for cost reporting.
- Organized and managed team tasks using Trello and Asana.
Virtual Assistant - Data Entry
Amazon Resellers' Account
Medellin Antioquia
06.2020 - 12.2022
- Completed business correspondence, transcription and data entry.
- Managed electronic and paper filing systems by updating paperwork, maintaining documents and accurately recording information.
- Coordinated Skype calls across multiple time zones.
- Developed complex reports in Excel for cost reporting.
- Organized and managed team tasks using Trello and Asana.
- Managed CRM input, exports and clean up.
- Analyzed and compiled data to prepare comprehensive reports for management.
Service Crew & Cashier
BB Samgyupsal
San Miguel, Tarlac City
06.2017 - 10.2019
- Talked with customers about project specifications, budgets and timelines for top-notch customer service.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing.
- Operated cash registers and POS systems, handling over $[Amount] in cash daily.
- Calculated totals, processed payments and issued receipts.
- Trained contracted employees on specific tasks, monitoring work for safety, efficiency and overall project progress.
Front Desk Clerk
Sogo Hotel Tarlac
tarlac city
12.2016 - 04.2017
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Used internal software to process reservations, check-ins and check-outs.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
Education
Bachelor of Arts - English Language Studies
Tarlac State University
Tarlac City, Philippines 08.2018 - 05.2022
High School Diploma -
Tarlac National High School - Main
Tarlac City, Philippines 06.2016 - 06.2018
Skills
Data entry proficiency
Timeline
Social Media Manager
Fast Lawnscapes
08.2021 - 12.2021
General Virtual Assistant
Paypal Account
12.2020 - 07.2021
Virtual Assistant - Data Entry
Amazon Resellers' Account
06.2020 - 12.2022
Bachelor of Arts - English Language Studies
Tarlac State University
08.2018 - 05.2022
Service Crew & Cashier
BB Samgyupsal
06.2017 - 10.2019
Front Desk Clerk
Sogo Hotel Tarlac
12.2016 - 04.2017
High School Diploma -
Tarlac National High School - Main
06.2016 - 06.2018
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