Krisha Kaye Macarayan
General Santos, Province Of South Cotabato,SCO
Summary
Highly motivated professional with 3 years of experience across Customer Service, Administrative Assistance, Sales, and Data Entry, complemented by skills in Graphic Design. Proven ability to handle client inquiries, resolve issues effectively, and deliver excellent service while maintaining accuracy and efficiency. Experienced in administrative support, including document verification, scheduling, and records management. Strong background in sales with the ability to engage clients, build rapport, and meet targets. Proficient in data entry with attention to detail and accuracy. Creative and adaptable, with a solid foundation in graphic design for creating engaging visual content to support business needs.
Overview
4
4
years of professional experience
Work History
Graphic Designer
Admedia Solutions
General Santos, Province Of South Cotabato, Philippines
01.2025 - 04.2025
- Designed visually compelling graphics for digital and print media, enhancing brand identity and engagement.
- Developed innovative design solutions using Canva, improving workflow efficiency and project turnaround times.
- Completed final touches for projects before rollout.
- Conducted thorough reviews of design projects to ensure consistency with client standards and branding guidelines.
- Presented design concepts to clients, effectively communicating ideas and incorporating feedback for final approvals.
Administrative Assistant
Globe Telecom
General Santos, Province Of South Cotabato, Philippines
11.2021 - 12.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Sales Agent
Globe Telecom
General Santos, Province Of South Cotabato, Philippines
11.2021 - 02.2022
- Developed and maintained strong customer relationships to drive repeat business.
- Identified customer needs and provided tailored product recommendations.
- Collaborated with team to create effective promotional strategies, enhancing sales performance.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Led initiatives to streamline sales processes, resulting in improved efficiency and productivity.
Customer Service Representative
Globe Telecom
General Santos, Province Of South Cotabato, Philippines
02.2021 - 12.2021
- Assisted customers with inquiries and provided product information to enhance satisfaction.
- Learned company policies and procedures to address customer needs effectively.
- Handled routine transactions through various platforms, ensuring accuracy and efficiency.
- Collaborated with team members to resolve customer issues promptly and effectively.
Education
Bachelor of Science - in Tourism Management
Golden State College
General Santos, Province Of South Cotabato, Philippines04-2019
Skills
- Graphic design
- Data entry
- Microsoft outlook, word, and Excel
- Problem resolution
- Sales strategies
- Multitasking and time management
Timeline
Graphic Designer
Admedia Solutions
01.2025 - 04.2025
Administrative Assistant
Globe Telecom
11.2021 - 12.2024
Sales Agent
Globe Telecom
11.2021 - 02.2022
Customer Service Representative
Globe Telecom
02.2021 - 12.2021
Bachelor of Science - in Tourism Management
Golden State College