Kriselda Jean Marquez MBA

Business Development

• Conducts market and technical studies to evaluate project site • Prepares technical and financial feasibility studies.

• Prepares business case for approval of new projects by the AIC Board and/or the Investment Committee

• Forms and orients IGG Project Team on the approved project for execution.

Project Development

• Identifies and monitors project milestones that will ensure timely delivery of approved project.

• Coordinates with the different teams to ensure completion of milestones within specified time frame and budget.

• If needed, oversees IGG teams in completion of land acquisition and related matters.

• Oversees the IGG teams in the preparation, and release of permits and licenses required to construct and sell the project.

• Oversees the IGG teams in the preparation and completion of Schematic to Detailed Design Development, and Costing.

• Prepares business case for approval to construct project by the AIC Board and/or Investment Committee

• Oversees the IGG teams in awarding the project to a contractor and monitoring construction by ensuring POC, and budget targets are met.

• Coordinates with sales, marketing, and operations team to address their concerns related to the project.

• Upon completion of construction, closes out project with accounting team and turns over project to operations team.

• Maintains financial health of the project by monitoring GPM and IRR against approved financial case.

• Prepares and monitors annual project budgets for Corporate Finance.

• Manages project and WBS set-up in SAP

• Prepares monthly project updates/ reports to management.

BERDE certification involvement:

• Coordination with technical services group & BERDE consultants on certification requirements

• Review and collation of requirements from stakeholders (PD, Marketing, Operations, HR)

• Preparation of presentations, reports, and monitoring of target deadlines

• Document control Smart Planning Initiatives involvement will include:

• Assistance to TL in setting up meetings and coordination with Smart Planning consultants

• Assistance in presentations, reports, and monitoring of target deadlines

• Document control

• Identified and managed service risks within company, recommending best practice enhancements and guidelines updates.
• Assessed risks and internal controls by identifying areas of non-compliance and evaluating manual and automated financial processes.
• Performed quality inspections and document findings to promote accountability and identify potential efficiency opportunities.
• Analyzed and checked daily sales reports, bank deposits, finance reports, and sales data..

• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Kept detailed records of daily activities through online customer database.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Led development of marketing collateral to support marketing plans.
• Collaborated with marketing team to develop successful marketing strategies.
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Built relationships with customers and community to promote long term business growth.
• Contributed to event marketing, sales and brand promotion.
• Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
• Identified key entry points to enhance market penetration and maximize returns.
• Liaised with marketing and sales teams to develop targeted campaigns
• Developed and initiated projects, managed costs, and monitored performance.
• Managed projects from procurement to commission.

• Received and processed stock into inventory management system.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.
• Handled calls daily to address customer inquiries and concerns.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Led development of marketing collateral to support marketing plans.
• Worked with customers to understand needs and provide excellent service.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Used Microsoft Word and other software tools to create documents and other communications.

• Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
• Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
• Provided positive first impressions to welcome existing, new and potential customers.
• Enhanced product presentation and promotional material displays, working alongside retail representatives.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Increased sales by offering advice on purchases and promoting additional products.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Solved customer challenges by offering relevant products and services.
• Recommended accessories and complementary purchases to boost revenue.
• Helped customers locate products and checked store system for merchandise at other sites.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging
• Engaged with customers to build rapport and loyalty
• Educated clients on current promotional offerings and products using persuasive selling tactics