Kreena Shae Y. Coloma

• Assists employees and managers in completion of appropriate forms, navigation of HR systems, processes and policies.
• Managed requests that are urgent and provided resolution in a timely manner

Conducts Analysis

• Handling inbound and outbound inquiries in Mandarin and English
• Served as liaison between customer and seller through chat with the goal of giving excellent and quality service.

• Conducts Analysis
• Handling inbound restaurant take-out orders in Mandarin and English
• Customer interactions in a call center with the goal of giving excellent service

• Conducts Analysis
• Creates Summary Reports

• Trains teachers regarding the fundamentals and teaching methodology.
• Conducts Analysis and Reports.
• Teaches students English one on one via online.

• Teaches aural comprehension, speaking, reading and writing in foreign language
• Teaches skills and knowledge in foreign language instruction to primary and secondary pupils, utilizing core curriculum and other appropriate learning activities