

Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.
GoBolt is a Canadian-founded, North American tech-driven logistics company providing end-to-end supply chain solutions for e-commerce, focusing on warehousing, fulfillment, and sustainable last-mile delivery using an electric vehicle fleet. They serve brands from small businesses to enterprises, handling everything from parcels to bulky items, offering a greener, tech-integrated alternative to traditional 3PLs (Third-Party Logistics.
Fulfillment: This is a primary customer-facing role. Responsibilities include responding to client inquiries via email, phone, and web portals, tracking shipments, and resolving delivery issues.
TECHNICAL SKILLS
Knowledge of the NTIC (New information technologies, telecommunication and windows) operation systems, ticketing tools
Office 365
Salesforce
Excellent typing skills and advanced knowledge of application software
knowledge of strategic and tactical planning, including writing project development
MANAGEMENT SKILLS
Ability to work in a multicultural environment
ability to work in a team environment
proven track record of hard work, commitment, and efficiency
excellent oral and written communication skills
COMMUNICATION SKILLS
FRENCH: Native
ENGLISH: Expert
Desktop support
Customer service expert
Microsoft Office Specialist (MOS) Expert
Technical Support
Sales force
Software diagnosis
Front
Sierra