Klarence Forteza
Kitchen Staff
Metro Manila
Summary
Hardworking Kitchen Supervisor driven to maximize guest satisfaction with exceptional food. Train, discipline and motivate team members to new levels of excellence. Proven history of innovative dishes, effective leadership and maximized productivity. Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of post-secondary education
6
6
years of professional experience
Work History
Kitchen Supervisor
Tahilan Residence
Metro Manila
06.2020 - Current
- Monitored food preparation, production, and plating for quality control.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Controlled food costs and managed inventory.
- Directed food preparation and cooking activities to meet health and safety standards.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Supervised food presentation and plating to enhance visual appeal.
- Created new recipes, outlined steps, and training staff on correct preparation.
- Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
- Set and oversaw weekly and special event menu plans.
Laundry & Housekeeping Supervisor
Tahilan Residence
Metro Manila
06.2020 - Current
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Monitored customer laundry loads to reach proper wash cycle times.
- Kept track of customer laundry items by properly sorting, identifying and storing clothing.
- Collected soiled linens and clothing and pretreated stains.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Used hydraulic and steam devices to remove wrinkles from garments.
- Used irons and iron boards to press clothing, folding and organizing garments.
- Supported fellow staff members with delivery and pickup of customer orders.
Pantry & Dining Room Supervisor
Tahilan Residence
Metro Manila
06.2020 - Current
- Stocked supplies to maintain sufficient levels of food products at pantry station.
- Constructed pantry station daily to serve Number minutes prior to lunch and dinner service.
- Completed side work and prep according to back of house checklist.
- Communicated with servers and chef to expedite food delivery.
- Adhered to state and local health and safety regulations for food handling and sanitation.
- Prepared salads, sandwiches and desserts for restaurant guests and catered events.
- Cleaned counters, shelves, walls, furniture and equipment in food service areas.
- Coordinated with fellow employees to meet guests' needs to support restaurant operation.
- Developed strategies to enhance catering and retail food service revenue and productivity goals.
- Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Placed food trays over food warmers for immediate service or stored in refrigerated storage cabinets.
Education
Vocational - Residence Institute & Services Management- Hospitality
Habihan School
Quezon City , Philippines 06.2014 - 05.2016
Skills
Food plating and presentation
Food production management
Recipes and menu planning
Kitchen staff coordination
Operations management
Staff Management
Food preparation and safety
Housekeeping skills
Order delivery practices
Timeline
Kitchen Supervisor
Tahilan Residence
06.2020 - Current
Pantry & Dining Room Supervisor
Tahilan Residence
06.2020 - Current
Laundry & Housekeeping Supervisor
Tahilan Residence
06.2020 - Current
Vocational - Residence Institute & Services Management- Hospitality
Habihan School
06.2014 - 05.2016