Timeline
Work History
Overview
Education
Skills
Summary
Languages
Certification
Generic

JE-ANN KITANE

HEALTH CARE ASSISTANT
PHILIPPINES

Timeline

Care Worker

SOCIAL WELFARE CORPORATION MAGNOLIA2000
05.2022 - 05.2025

Medical Secretary

ALLIED CARE EXPERTS DUMAGUETE DOCTORS INC.
10.2020 - 04.2022

Private Caregiver

Private Residence
01.2018 - 12.2022

FEMALE AIDE RELIEVER

Silliman University Medical Center Foundation Inc.
09.2014 - 02.2016

ASSOCIATE IN MEDICAL - DENTAL NURSING ASSISTANT -

NEGROS ORIENTAL STATE UNIVERSITY
06.2012 - 03.2014

VOCATIONAL COURSE - CAREGIVING NC II

LIFELINE INTERNATIONAL HEALTH INSTITUTE
10.2011 - 06.2012

Work History

Care Worker

SOCIAL WELFARE CORPORATION MAGNOLIA2000
05.2022 - 05.2025
  • Assisted clients with daily living activities, ensuring comfort and well-being.
  • Supported implementation of care plans tailored to individual needs.
  • Communicated effectively with clients and families to address concerns.
  • Maintained accurate records of client progress and care interventions.
  • Collaborated with healthcare professionals to enhance service delivery.
  • Followed safety protocols to ensure a secure environment for clients.
  • Adapted quickly to changing client needs and preferences.
  • Participated in training sessions to improve caregiving skills and knowledge.
  • Ensured timely administration of medication, following strict protocols to maintain patient safety.
  • Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
  • Managed clients'' personal hygiene routines including bathing, dressing, grooming tasks alongside maintaining a respectful demeanor.
  • Fostered a safe, comfortable environment for patients by maintaining clean and organized living spaces.
  • Aided clients during transfers between beds, chairs or other positions ensuring proper body mechanics were utilized to prevent injuries.
  • Enhanced patient well-being by providing personalized care and support tailored to individual needs.
  • Provided transportation services for medical appointments and social activities, ensuring punctuality and safety at all times.
  • Maintained detailed records of patient care, documenting progress and areas requiring further attention from healthcare professionals.
  • Monitored and assisted residents through individual service plans.
  • Assisted patients with daily living activities, promoting independence and quality of life.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Collaborated with healthcare professionals to develop customized care plans for optimal patient outcomes.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Monitored patient health, reporting any changes or concerns to healthcare professionals promptly.
  • Supported the development of self-care skills in individuals recovering from illness or injury through guided practice programs.
  • Developed strong relationships with patients'' families, keeping them informed about progress and addressing concerns as needed.
  • Coordinated meal planning and preparation based on individual dietary requirements, promoting healthy eating habits among patients.
  • Implemented strategies for managing challenging behaviors in patients with dementia or other cognitive impairments.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Developed and implemented care plans for clients.

Private Caregiver

Private Residence
01.2018 - 12.2022
  • Provided daily assistance with personal hygiene, mobility, and medication management for clients.
  • Developed individualized care plans based on client needs and preferences to enhance overall well-being.
  • Monitored vital signs and documented health changes to ensure timely communication with healthcare professionals.
  • Implemented engaging activities to promote cognitive function and emotional support for clients.
  • Maintained a clean and safe environment by adhering to hygiene regulations and conducting regular safety checks.
  • Advocated for client needs with family members and healthcare providers, fostering strong support networks.
  • Maintained clean, safe, and well-organized patient environment.
  • Provided emotional support and companionship to patients, promoting overall wellbeing.
  • Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
  • Maintained a safe and clean environment, reducing the risk of infection or injury.
  • Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced selfesteem.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted clients with daily living activities for improved quality of life.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Managed patient medications, ensuring accurate dosages and timely administration.
  • Promoted client independence through encouragement and assistance in self-care tasks when appropriate.
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Monitored vital signs and reported any abnormalities to healthcare providers promptly.
  • Maintained detailed records of daily activities, observations, incidents, medication intake-allowing for effective communication among healthcare team members.
  • Educated family members about caregiving techniques for continuity of care during caregiver absences or transitions between shifts.
  • Facilitated patient mobility by assisting with transfers, ambulation, and exercises as prescribed by therapists.
  • Improved patient nutrition by preparing healthy meals tailored to dietary restrictions and preferences.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Coordinated medical appointments for efficient scheduling and minimized conflicts or overlaps in care provision.
  • Developed personalized care plans to address individual needs and goals.
  • Documented vitals, behaviors, and medications in client medical records.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted with daily living activities, running errands, and household chores.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Provided compassionate and patient-focused care to cultivate well-being.

Medical Secretary

ALLIED CARE EXPERTS DUMAGUETE DOCTORS INC.
10.2020 - 04.2022
  • Managed patient scheduling and appointment coordination to optimize clinic workflow.
  • Assisted healthcare providers with administrative tasks, ensuring efficient communication and documentation.
  • Implemented electronic health record (EHR) systems for improved patient data management and retrieval.
  • Handled insurance verification processes, enhancing claims accuracy and reducing processing delays.
  • Maintained confidentiality of patient information in compliance with HIPAA regulations.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
  • Kept information confidential and followed HIPAA guidelines to maintain patient trust.
  • Registered new patients in electronic medical records prior to appointment scheduling.
  • Maintained current and accurate medical records for patients.
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing calendars for multiple physicians.
  • Supported physicians in delivering optimal care by accurately transcribing medical orders and maintaining up-to-date documentation.
  • Ensured compliance with HIPAA regulations through proper handling of sensitive patient information within the office setting.
  • Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment, or verbal direction.
  • Improved patient understanding and compliance with treatment plans by providing detailed explanations and follow-up care instructions.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Prepared and processed patient referrals and transfer requests.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Assisted with medical coding and billing tasks.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.

FEMALE AIDE RELIEVER

Silliman University Medical Center Foundation Inc.
09.2014 - 02.2016
  • Assisted in daily operations, ensuring efficient workflow and adherence to safety protocols.
  • Trained new staff on procedures and best practices for optimal performance.
  • Coordinated schedules and managed resource allocation to enhance team productivity.
  • Implemented process improvements that increased operational efficiency and reduced downtime.
  • Monitored inventory levels, facilitating timely replenishment and minimizing shortages.
  • Collaborated with cross-functional teams to streamline communication and improve service delivery.
  • Observed and monitored children's activities.
  • Offered caring companionship and emotional support.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Established trusting relationships with patients through consistent reliability and genuine empathy towards their unique situations.
  • Supported children's development by encouraging teamwork and understanding of others.
  • Supported patients'' mental well-being by engaging in meaningful conversations and offering emotional support.
  • Aided in maintaining a clean living environment, performing housekeeping tasks such as laundry, dishwashing, and tidying up spaces.
  • Contributed to a positive atmosphere by creating friendly interactions between fellow aides and the nursing team members.
  • Maintained accurate records of patient progress through detailed documentation of care provided during each shift.
  • Assisted with range-of-motion exercises, contributing to improved mobility and overall health for patients.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Input data into spreadsheets and databases.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Created and maintained detailed records of all office activities.
  • Coordinated and scheduled meetings and appointments.
  • Compiled and analyzed data to produce reports.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Ensured proper nutrition for patients by preparing and serving meals according to dietary requirements.

Overview

11
11
years of professional experience
2
2
years of post-secondary education

Education

ASSOCIATE IN MEDICAL - DENTAL NURSING ASSISTANT -

NEGROS ORIENTAL STATE UNIVERSITY
DUMAGUETE CITY,NEGROS ORIENTAL, PHILIPPINES
06.2012 - 03.2014

VOCATIONAL COURSE - CAREGIVING NC II

LIFELINE INTERNATIONAL HEALTH INSTITUTE
DUMAGUETE CITY,NEGROS ORIENTAL, PHILIPPINES
10.2011 - 06.2012

Skills

  • Empathy and Compassion
  • Patience
  • Attention to Detail
  • Problem-Solving
  • Knowledge of Aging Issues
  • Mobility Assistance
  • Care Monitoring
  • Patient evaluations
  • Caregiver Relations
  • Patient Safety Management
  • Good communication
  • Physical Stamina
  • Time Management
  • Cultural Sensitivity
  • Patient Observation
  • Patient Positioning
  • Feeding Assistance
  • Bedsore Prevention
  • Multitasking and organization
  • Adaptability and flexibility

Summary

  • Professional care worker with practical experience in providing compassionate support and assistance. Adept at collaborating with team members to ensure comprehensive and responsive care. Skilled in personal care, medication management, and effective communication. Reliable and adaptable, consistently meeting needs of clients and colleagues alike.
  • Knowledgeable Home Health Aide delivers high-quality care to individuals. Creates safe and secure environment while assisting with daily living activities. Offers friendly and understanding attitude.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Languages

English
Upper intermediate (B2)
Japanese
Upper intermediate (B2)

Certification

  • Certificate of the Technical Intern Training Program Completion, Social Welfare Corporation Magnolia2000 Nursing Home-Japan.
  • Certificate of Completion Nurse's Aide Training Program, Silliman University Medical Center Foundation Inc. Philippines.
  • National Certificate II in HEALTH CARE ASSISTANT, Technical Educational and Skills Development Authority, Philippines. Certificate No.25074602006159
  • National Certificate II in CAREGIVING, Technical Educational and Skills Development Authority, Philippines. Certificate No.25074602006158

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JE-ANN KITANEHEALTH CARE ASSISTANT