Kishia Marie Ganado
Food And Beverage Associates
Iloilo City
Summary
Detail-Oriented Food and Beverage Professional experienced in enhancing guest experiences through effective problem-solving and attentive service. Delivered exceptional customer interactions using strong communication and interpersonal skills. Focused on continuous learning and growth while contributing to team success.
Overview
2
2
Certifications
1
1
year of professional experience
Work History
Food and Beverage Associates
Park Inn by Radisson
09.2025 - Current
- Greeted and seated guests to provide friendly and welcoming experience.
- Managed inventory by restocking supplies regularly.
- Collaborated with kitchen staff to ensure timely food delivery to customers.
- Followed health and safety regulations to maintain sanitary conditions.
- Handled guest inquiries and provided information regarding menu items.
- Contributed to a positive dining experience through attentive service and support.
- Efficiently handled customer complaints by swiftly addressing issues and offering appropriate resolutions to maintain loyalty among patrons.
- Streamlined the order-taking process by implementing an efficient system that reduced errors and improved guest satisfaction rates.
- Greeted and seated guests to provide friendly and a welcoming experience.
Education
Bachelor of Science - Hospitality Management
St. Paul University Iloilo
Iloilo City, Philippines 04.2001 -
Skills
Flexible scheduling
Food presentation
Food safety
Adaptability and resilience
Guest services
Food preparation
Reception service
Time management
Attention to detail
Problem-solving abilities
Multitasking Abilities
Excellent communication
Certification
Filipino Brand of Service Training
Timeline
Food and Beverage Associates
Park Inn by Radisson
09.2025 - Current
Bachelor of Science - Hospitality Management
St. Paul University Iloilo
04.2001 -