Motivated Housekeeper with 10 years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials.
Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Work History
Stateroom Attendant /Laundry Attendant
NORWEGIAN CRUISE LINE HOLDINGS LTD
MIAMI FLORIDA
09.2017 - Current
Washed and put away kitchen dishes, utensils and glassware.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Rotated linens in storerooms and replenished when supplies ran low.
Completed special housekeeping actions such as turning mattresses on set schedule.
Sorted, laundered and put away various laundry items.
Housekeeper Team Supervisor /Stateroom Attendant /Laundry Operator
KING ABDUL AZIZ ARMED FORCES AIRBASE HOSPITAL
DHAHRAN
10.2012 - 04.2017
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Communicated repair needs to maintenance staff.
Trained and mentored all new personnel to maximize quality of service and performance.
Worked with front desk to respond promptly to all guest requests.
Evaluated employee performance and developed improvement plans.
Completed schedules, shift reports, and other business documentation.
Trained and mentored new staff on cleaning and safety protocols.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Assistant Cameraman / Lighting Assistant /Audio Video Technician
TV5 Asia Broadcasting Corporation
Novaliches
07.2010 - 08.2012
Set up equipment for inside and outside shots.
Operated television studio cameras during live production.
Liaised with lighting and production team to resolve any issues related to camera, video, audio recording, and lighting.
Checked composition and lighting of shots before beginning shoots.
Operated cameras for a variety of live events, including sports, entertainment and news broadcasts.
Utilized various camera formats and lenses for different lighting scenarios.
Troubleshot camera and lighting issues to minimize impact on film schedule.
Recorded multiple camera angles simultaneously to capture dynamic shots.
Barista
Krispy Kreme Doughnuts and Coffee Inc
Greenhills San Juan
06.2009 - 07.2010
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Operated espresso machines and commercial coffee brewers to create beverages.
Barista Shift Supervisor
The Coffee Bean and Tea Leaf Inc
Salcedo Village Makati
12.2007 - 02.2010
Developed coffee beverage menu, recipes, specialty coffee drinks, and appropriate menu pricing.
Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Served customers quickly and efficiently and created strategies to prevent delays.
Education
Under Graduate - Bachelor of Science in Mechanical Engineering
Lyceum of The Philippines University Manila
Intramuros Manila
06.2002 - 11.2002
High School Diploma -
La Consolacion School Balagtas
Balagtas Bulacan
06.1997 - 03.2001
Skills
Laundry services
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Timeline
Stateroom Attendant /Laundry Attendant
NORWEGIAN CRUISE LINE HOLDINGS LTD
09.2017 - Current
Housekeeper Team Supervisor /Stateroom Attendant /Laundry Operator
KING ABDUL AZIZ ARMED FORCES AIRBASE HOSPITAL
10.2012 - 04.2017
Assistant Cameraman / Lighting Assistant /Audio Video Technician
TV5 Asia Broadcasting Corporation
07.2010 - 08.2012
Barista
Krispy Kreme Doughnuts and Coffee Inc
06.2009 - 07.2010
Barista Shift Supervisor
The Coffee Bean and Tea Leaf Inc
12.2007 - 02.2010
Under Graduate - Bachelor of Science in Mechanical Engineering
Lyceum of The Philippines University Manila
06.2002 - 11.2002
High School Diploma -
La Consolacion School Balagtas
06.1997 - 03.2001
Overview
15
15
years of professional experience
4
4
years of post-secondary education
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