KING JOSHUA GANALON
Pasig City
Summary
Registered Pharmacist with extensive experience in public health, supply chain management, and tuberculosis (TB) program support. Proven ability to ensure the uninterrupted availability of essential commodities while effectively coordinating with government and partner agencies. Committed to enhancing health systems and delivering high-quality healthcare services that meet community needs. Expertise in optimizing processes to improve patient outcomes and promote overall public health initiatives.
Overview
12
12
years of professional experience
Work History
Program Officer for TB Commodities Management
Philippine Business for Social Progress (PBSP)
01.2025 - Current
- Coordinated with the DOH-DPCB's DSM Unit to ensure the uninterrupted supply of quality TB commodities, including first-and second-line drugs, TPTs, and PPDs for the National Tuberculosis Program (NTP).
- Facilitated the allocation, distribution, inventory management and storage of NTP commodities in compliance with DOH standards and project requirements.
- Worked closely with PBSP's Supply Chain Management (SCM) and Fixed Asset Management (FAM) Unit to monitor and maintain project-acquired items, equipment, and commodities.
- Maintained accurate documentation and reporting of supply chain activities to support transparency and accountability.
- Supported the implementation of efficient logistics and assets management systems to strengthen the overall delivery of the ACCESS TB Project.
Private Sector Engagement Notification Officer
Philippine Coalition Against Tuberculosis (PhilCAT)
10.2022 - 07.2024
- Assess the situation in the designated area to learn about the number of private medical facilities and independent practitioners, current professional associations, and public and private TB services for screening, testing & diagnosis, treatment, and prevention. Update the mapping at least every six months to reflect any changes.
- Assist in the planning and conduct of the orientation and capacity building of mapped stand-alone physicians on TB screening, testing & diagnosis, treatment, prevention and reporting of TB cases diagnosed using ITIS.
- To track implementation progress and gather information on project indicators, create a monthly monitoring plan that details the schedule of visits to participating hospitals and independent private physicians. Help private doctors register with ITIS and report TB cases diagnosed, along with treatment outcomes; help patients get free x-rays and Gene Xpert, which includes free medication; record required notifications encountered and work with the Cluster Coordinator and the NTP to find potential solutions to issues found.
Trainee Client Partner for Prior Authorization Services
Access Healthcare Services Manila, Inc.
04.2022 - 08.2022
- Conducted thorough reviews of medical documentation to ensure compliance with payer policies and patient care standards.
- Ensured accurate data entry into electronic health record systems, resulting in improved tracking of prior authorization statuses.
- Conduct outbound calls to providers to obtain authorization of a specific medical procedure or prescription drug and to check on the patient's eligibility, benefits, and coverage.
- Document the call notes and take appropriate action on the revenue cycle system.
Customer Service Associate
Sutherland Global Services Philippines, Inc.
11.2021 - 12.2021
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Actively listened to customers, handled concerns on billing problems and payments quickly, and escalated major issues to supervisor.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
Student Assistant
University of Nueva Caceres
06.2013 - 03.2015
- Supported administrative staff in the Engineering and Architecture Library, with the responsibility for keeping the student's library spaces and materials clean, tidy, and organized, as well as encoding the book directory and assisting students who used the library premises.
Education
Bachelor of Science - Pharmacy
Arellano University
Bachelor of Science - Mechanical Engineering
University of Nueva Caceres
Skills
- Patient Counseling and Patient Care
- Critical Thinking
- Excellent communication and Interpersonal skills
- Intermediate Computer skills
- Skills in Pharmacy Services
- Adverse drug reaction (ADR) monitoring and pharmacovigilance
- Supply Chain Management: forecasting, procurement, distribution, and stock monitoring of TB commodities
Training
Regulatory Affairs Intern Conjug8 Corp., Quezon City, December 2018 - April 2019
- Served as a student regulatory pharmacist for 200 hours, submitting documents to the FDA, reviewing product promotional and advertising materials, organizing files and records, and other support activities that allowed management to focus on more critical issues.
Pharmacist Intern Bicolandia Drug Corporation - Mercury Drug Pili, Camarines Sur, Philippines April 2017 - May 2017
- 200 hours of on-the-job training as a student pharmacist, cashier, customer services and the person in charge of monitoring stock quality and inventory with care and polite manner.
Timeline
Program Officer for TB Commodities Management
Philippine Business for Social Progress (PBSP)
01.2025 - Current
Private Sector Engagement Notification Officer
Philippine Coalition Against Tuberculosis (PhilCAT)
10.2022 - 07.2024
Trainee Client Partner for Prior Authorization Services
Access Healthcare Services Manila, Inc.
04.2022 - 08.2022
Customer Service Associate
Sutherland Global Services Philippines, Inc.
11.2021 - 12.2021
Student Assistant
University of Nueva Caceres
06.2013 - 03.2015
Bachelor of Science - Mechanical Engineering
University of Nueva Caceres
Bachelor of Science - Pharmacy
Arellano University
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