KING JOSHUA B. GANALON
Pharmacist
Summary
Hardworking newly boarded pharmacist and passionate job seeker with strong organizational skills eager to secure an entry-level regulatory pharmacist position. Ready to help the team achieve company goals.
Overview
11
11
years of professional experience
Work History
Private Sector Engagement Notification Officer
Philippine Coalition Against Tuberculosis
10.2022 - 07.2024
- Conduct a situation assessment in the assigned area to gather information on the number of private health facilities and stand-alone physicians, existing professional organizations, and TB services for screening, testing & diagnosis, treatment, and prevention, both public and private, and update mapping done at least once every six months for possible changes.
- Assist in the planning and conduct of the orientation and capacity building of mapped stand-alone physicians on TB screening, testing & diagnosis, treatment, prevention and reporting of TB cases diagnosed using ITIS.
- Prepare a monthly monitoring plan indicating the schedule of visits to engaged hospitals and stand-alone private physicians to monitor implementation progress and collect data on project indicators. Assist private physicians to register with ITIS and report TB cases diagnosed, including the outcome of treatment; facilitate referral of patients for free x-rays and gene Xpert, including access to free medicine; take note of issues in mandatory notification encountered and coordinate with the Cluster Coordinator and the NTP on possible solutions to challenges identified.
Trainee Client Partner for Prior Authorization
Access Healthcare Services Manila, Inc.
04.2022 - 08.2022
- Conducted thorough reviews of medical documentation to ensure compliance with payer policies and patient care standards.
- Ensured accurate data entry into electronic health record systems, resulting in improved tracking of prior authorization statuses.
- Conduct outbound calls to providers to obtain authorization of a specific medical procedure or prescription drug and to check on the patient's eligibility, benefits, and coverage.
- Document the call notes and take appropriate action on the revenue cycle system
Customer Service Associate
Sutherland Global Services Philippines, Inc.
11.2021 - 12.2021
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Actively listened to customers, handled concerns on billing problems and payments quickly, and escalated major issues to supervisor.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
Student Assistant
University of Nueva Caceres
06.2013 - 03.2015
- Supported administrative staff in the Engineering and Architecture Library, with the responsibility for keeping the student's library spaces and materials clean, tidy, and organized, as well as encoding the book directory and assisting students who used the library premises.
Education
Bachelor of Science - Pharmacy
Arellano University
Legarda St, Sampaloc, Manila, Philippines 04.2001 -
Bachelor of Science - Mechanical Engineering
University of Nueva Caceres
Naga, Province Of Camarines Sur, Philippines 04.2001 -
Skills
- Fundamental awareness on Regulatory Management Skills
- Compliance assurance
- Patient Counseling and Patient Care
- Critical Thinking
- Excellent communication and Interpersonal skills
- Intermediate Computer skills
- Skills in Pharmacy Services
Trainings
Regulatory Affairs Intern
Conjug8 Corp., Quezon City,
December 2018 - April 2019
- Served as a student regulatory pharmacist for 200 hours, submitting documents to the FDA, reviewing product promotional and advertising materials, organizing files and records, and other support activities that allowed management to focus on more critical issues.
Bicolandia Drug Corporation - Mercury Drug Pili, Camarines Sur, Philippines
April 2017 - May 2017
- 200 hours of on-the-job training as a student pharmacist, cashier, customer
services and the person in charge of monitoring stock quality and inventory with care and polite manner.
Timeline
Private Sector Engagement Notification Officer
Philippine Coalition Against Tuberculosis
10.2022 - 07.2024
Trainee Client Partner for Prior Authorization
Access Healthcare Services Manila, Inc.
04.2022 - 08.2022
Customer Service Associate
Sutherland Global Services Philippines, Inc.
11.2021 - 12.2021
Student Assistant
University of Nueva Caceres
06.2013 - 03.2015
Bachelor of Science - Pharmacy
Arellano University
04.2001 -
Bachelor of Science - Mechanical Engineering
University of Nueva Caceres
04.2001 -
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