Dynamic HR professional with proven expertise in employee relations and payroll administration, honed at First United Travel, Inc. Excelled in enhancing onboarding processes and improving benefits administration, significantly boosting employee satisfaction. Skilled in HR software and adept at fostering positive work cultures. Demonstrates exceptional adaptability and critical thinking, with a track record of developing effective HR policies.
Overview
24
24
years of professional experience
Work History
HR/Administrative Officer
First United Travel, Inc.
04.2005 - Current
Supported payroll processing by accurately tracking time and attendance records, reporting discrepancies to management as needed.
Contributed to a positive company culture by planning engaging team-building events and activities.
Maintained confidentiality of sensitive HR information, adhering to strict privacy guidelines at all times.
Efficiently managed personnel files, ensuring all documents were up-to-date and in compliance with legal requirements.
Enhanced onboarding experience for new hires through well-organized orientation sessions and timely completion of paperwork.
Improved employee satisfaction with benefits administration by simplifying the enrollment process and providing informative resources.
Assisted in reducing employee turnover by conducting exit interviews and analyzing data to identify trends and areas for improvement.
Assisted managers in handling employee relations issues through thorough documentation, investigation, and mediation when necessary.
Acted as a reliable point of contact for employees seeking information on company policies, benefits, or general HR matters.
Supported recruitment efforts by coordinating job postings, reviewing resumes, and scheduling interviews.
Created and completed personnel action forms for hires, terminations, title changes and terminations.
Developed and maintained HR policies and procedures.
Responded to employee inquiries regarding benefits and other HR topics.
Aided staff with employee performance review paperwork and documentation.
Assisted with creating employee handbooks and manuals.
HR Assistant
Pancake House, Inc.
09.2000 - 12.2003
Documented human resources records and maintained confidentiality of sensitive personal information.
Maintained office supplies, distributed mail and processed invoices for payment.
Reviewed and screened applicant resumes to identify qualified candidates.
Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
Supported managers in addressing employee relations issues, providing guidance on conflict resolution techniques.
Maintained compliance with labor laws by conducting thorough audits of HR practices and policies.
Organized company-wide events to foster a positive work culture and enhance employee engagement.
Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Screened applicant resumes and coordinated both phone and in-person interviews.
Created and completed personnel action forms for hires, terminations, title changes and terminations.
Participated in recruitment and selection process for new hires.
Responded to employee inquiries regarding benefits and other HR topics.
Education
Bachelor of Science - Psychology
St. Scholastica's College
Manila, Metro Manila, Philippines
04.2001 -
Bachelor of Arts - Guidance And Counselling
St. Scholastica's College
Manila, Metro Manila, Philippines
04.2001 -
Skills
Employee Relations
Timeline
HR/Administrative Officer
First United Travel, Inc.
04.2005 - Current
Bachelor of Science - Psychology
St. Scholastica's College
04.2001 -
Bachelor of Arts - Guidance And Counselling
St. Scholastica's College
04.2001 -
HR Assistant
Pancake House, Inc.
09.2000 - 12.2003
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