Kim Leandro Ramos
Malolos,BUL
Summary
Accomplished leader at August99 Inc., adept in web app development and team supervision. Enhanced team productivity and user experience, leveraging skills in API integration and people management. Successfully mentored teams to exceed targets, integrating software best practices and fostering a culture of continuous improvement.
Overview
7
7
years of professional experience
Work History
Assistant Team Leader
August99 Inc.
09.2021 - Current
- Monitored team productivity and provided regular progress reports to senior management, highlighting areas for improvement.
- Worked with customer service representatives to handle escalated customer issues.
- Managed team workload to reach targets for specific tasks.
- Worked with customer service to handle escalated customer issues.
- Organized weekly team meetings to discuss projects, share updates, and address any challenges faced by the team.
- Acted as a liaison between team members and upper management to facilitate communication and ensure alignment with company objectives.
- Managed team workload to reach production targets.
- Delegated tasks effectively, ensuring optimal utilization of each team member''s skills and capabilities.
- Assisted in the development of training materials for new hires, resulting in a more streamlined onboarding process.
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
- Managed day-to-day operations of the department, ensuring smooth functioning of all administrative tasks related to staff scheduling, resource allocation, and workload distribution.
- Contributed to the development of long-term strategy plans for the department while actively participating in the execution of these initiatives.
Subject Matter Expert
August99 Inc.
09.2020 - Current
- Mentored junior team members, contributing to their professional growth and development.
- Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
- Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
- Managed complex projects from inception through completion, delivering high-quality results within tight deadlines.
- Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
- Optimized subject matter content by conducting extensive research and incorporating industry trends.
Senior Web Application Developer
August99
06.2019 - Current
- Enhanced user experience by designing and implementing responsive web applications.
- Collaborated with cross-functional teams to develop innovative solutions for complex client requirements.
- Reduced server load by optimizing front-end assets with minification and compression techniques.
- Improved application security by conducting regular audits and implementing robust authentication measures.
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
Web Application Developer
August99 Inc.
12.2017 - Current
- Enhanced user experience by developing intuitive and user-friendly web applications.
- Stayed current on industry trends, incorporating new technologies into web application development projects when appropriate.
- Ensured the security of web applications by implementing best practices in coding and encryption techniques.
- Worked in both HTML and CSS environments, choosing each protocol, where appropriate, for best results.
Education
Bachelor of Science - Information Technology
Bulacan State University
Malolo Bulacan06-2017
Skills
- Performance monitoring
- Team supervision
- Team motivation
- People management
- Software best practices
- Oral and written communications
- Web app development
- Troubleshooting
- Web development projects
- Wordpress
- API integration
- Content management systems
Timeline
Assistant Team Leader
August99 Inc.
09.2021 - Current
Subject Matter Expert
August99 Inc.
09.2020 - Current
Senior Web Application Developer
August99
06.2019 - Current
Web Application Developer
August99 Inc.
12.2017 - Current
Bachelor of Science - Information Technology
Bulacan State University
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