Kim Gerald Cabria
Tagaytay, Province Of Cavite
Summary
Operations professional with proven expertise in optimizing workflows and enhancing productivity. Strong leadership skills with focus on team collaboration and achieving results. Known for flexibility and reliability in adapting to changing operational needs. Proficient in process improvement, resource management, and conflict resolution.
Overview
13
13
years of professional experience
Work History
Supervisor of Operations
Metro Retail Stores Group Inc
11.2016 - Current
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
Dining Supervisor
Escanova Ventures/ Breakfast at Antonio's
11.2014 - 10.2016
Marketing Manager
Max's Ermita Inc
04.2012 - 10.2015
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Trained junior marketing staff, elevating team capabilities and performance.
Education
Bachelor of Science - Information Technology
Philippine Christian University
Dasmarinas, Province Of Cavite, Philippines03-2010
Skills
- Team leadership
- Customer service
- Team development
- Conflict resolution
- Coaching and mentoring
- Goal setting
- Staff evaluation
- Program planning
- Verbal and written communication
- Operational planning
- Task delegation
- Inventory control
- Performance evaluation
Accomplishments
- Promoted to Supervisor after 5 years with the company.
- Supervised team of 30 staff members.
- Achieved by completing Task with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Earned the Loyalty Award in 5 years for
Timeline
Supervisor of Operations
Metro Retail Stores Group Inc
11.2016 - Current
Dining Supervisor
Escanova Ventures/ Breakfast at Antonio's
11.2014 - 10.2016
Marketing Manager
Max's Ermita Inc
04.2012 - 10.2015
Bachelor of Science - Information Technology
Philippine Christian University
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