KIMBERLY MAE TANGLAO
Digital Marketing Assistant
Mandaluyong City
Summary
Successful Digital Marketing Assistant skilled at planning, executing and optimizing online marketing strategies. Promotes events and trainings successfully through multiple digital strategies. Achieves consistent successes with excellent planning skills and proactive campaign tracking. Seeking career growth and gaining more experience. Motivated to learn, grow, and excel in the field of Information technology and Marketing.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Digital Marketing and Operations Assistant
Keller Williams Philippines
09.2018 - Current
- Produced and submitted weekly reports outlining progress against the KPI objectives
- Maintained continuous check on Facebook, Instagram, LinkedIn and YouTube Channel metrics, optimizing and enhancing campaigns based on the current trend data
- Prepare copywriting and design social media campaigns, digital posters, and flyers with Adobe Photoshop and Adobe Illustrator
- Successfully spearhead campaigns on social media platforms
- Responsible for preparing social media editorial calendar of the company
- Increased the social media followers around 800 for the company's social media organically and paid
- Managed 2 websites' blog page related to real estate and lifestyle using WordPress. Published over 400 articles complete with images, meta elements and corresponding social media posts
- Responsible for reverting all the email and social media inquiries
- Prepared and proofread reports detailing operations activities.
- Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.
- Tracked and reported on marketing campaign performance monthly to help with optimizing current and future plans.
- Created content strategies for digital media.
- Developed paid Facebook ads for use on diverse social media platforms, achieving average of 1000 users per ad.
- Collected and analyzed Web metrics such as visits, time on site and page views per visit.
- Optimized social media channels and web pages to improve SEO and usability.
Technical Support Representative
IB Solutions IBS Worlwide Corporation
01.2018 - 05.2018
- Collaborated with supervisors to escalate and address customer's inquiries or technical issues
- Submitted service tickets for equipment maintenance requests
- Evaluated and responded to incoming sales leads and requests for technical support assistance
- Installed the POS machine and software on the 2 company's clients
- Performed tests of functionality, security, and performance of different workstations and devices
- Helped with promoting and marketing the company and products using Facebook Business Page.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
Education
Bachelor Degree - Computer Science
Batangas State University Main Campus
06.2014 - 06.2018
Skills
Email and Direct Email Marketing Campaignsundefined
Timeline
Digital Marketing and Operations Assistant
Keller Williams Philippines
09.2018 - Current
Technical Support Representative
IB Solutions IBS Worlwide Corporation
01.2018 - 05.2018
Bachelor Degree - Computer Science
Batangas State University Main Campus
06.2014 - 06.2018
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